Subaru of Gwinnett

Friendly Every car buying experience at other dealers in the past has been bad. This is the first time it's been positive. The staff was friendly, knowledgeab Every car buying experience at other dealers in the past has been bad. This is the first time it's been positive. The staff was friendly, knowledgeable, and low pressure. I actually enjoyed buying a car! More

Quick and professional service The appointment process was online and easy to do. Zero wait time when I arrived for my appointment and the process was quick and very professional. I The appointment process was online and easy to do. Zero wait time when I arrived for my appointment and the process was quick and very professional. I waited on-premise for the service to be completed and the waiting room was clean, comfortable and with complimentary wi-fi and refreshments. I was informed of the work to be done and its progress. The service representative told me that the car battery was weak and that it will be replaced at no charge as part of the Subaru warranty. The car was washed and clean when returned to me. Great experience. More

Matthew is amazing Thank you Matthew you made the whole buying experience painless and easy. Adam I appreciate your time during my test drive. I’m enjoying every moment Thank you Matthew you made the whole buying experience painless and easy. Adam I appreciate your time during my test drive. I’m enjoying every moment in my new car and it is because of both of you. More

Friendly Always friendly, courteous people to help you. Sometimes they will run a little long on the time frame, but they come out and let you know and will o Always friendly, courteous people to help you. Sometimes they will run a little long on the time frame, but they come out and let you know and will offer loaner car if needed. Waiting areas are clean and they offer free water and sodas and a few snacks in case you have to wait for a while. Several different tv areas and free wi-fi. More

Very pleasant and painless process to purchase a new car. I wanted to purchase a new vehicle. After doing much research, I narrowed the choices to a Subaru Outback and a Toyota Highlander. After visiting 2 de I wanted to purchase a new vehicle. After doing much research, I narrowed the choices to a Subaru Outback and a Toyota Highlander. After visiting 2 dealerships and test driving both vehicles, I chose the Subaru. My salesperson, Mike Quigley, was very friendly, knowledgeable and not "pushy". The salesperson I had at the Toyota dealership was equally qualified but when I told him I was not going to make a purchase until I went to the Subaru dealership, he excused himself and returned with someone who was questioning me about my decision to try the Subaru. I did not appreciate his attitude nor his questioning of my decision. While that was not the deciding factor in my final choice, it certainly played a part. Everyone at the Subaru dealership was very friendly, helpful and not pushy at all. I was encouraged to take all the time I needed and was not questioned about my decision to try the Toyota. More

Excellent Service It is stress free, friendly environment and always I like one to one close relationship.. I have full confidence in Jill, Alyssa and other service sta It is stress free, friendly environment and always I like one to one close relationship.. I have full confidence in Jill, Alyssa and other service staff. My 2007 Subaru Forester is in good hands. More

Gwinnett Subaru is Excellent Returned again for routine service and recently had to schedule service for my other car which was not a Subaru. The experience could not have been mo Returned again for routine service and recently had to schedule service for my other car which was not a Subaru. The experience could not have been more different. Everything a Gwinnett Subaru runs smoothly from talking to an advisor, to booking an appointment (great user-friendly website), waiting while service occurs (great environment) and getting a summary of what was done. I have never had a bad experience at Gwinnett Subaru. More

Bought a Pre-Owned CrossTrek After researching vehicles for about 3 weeks I called several dealers (about 8) and told them that I planned to purchase a vehicle over the weekend. I After researching vehicles for about 3 weeks I called several dealers (about 8) and told them that I planned to purchase a vehicle over the weekend. I connected with Matt W. and he was fair, honest and quick. He answered all of my questions and offered a good deal. I was able to purchase my vehicle the same day for the price discussed with no surprises. It was a great buying experience and I would recommend Matt and Subaru or Gwinnett to anyone looking for a Subaru. More

2014 Subaru Forester Oil Consumption Problem On three separate occasions I have had to return my vehicle to the service department. Two weeks later the smell of burning oil. The second time the s On three separate occasions I have had to return my vehicle to the service department. Two weeks later the smell of burning oil. The second time the same issue. I picked my vehicle up on a Friday evening and on Saturday afternoon I noticed oil leaking under the vehicle. More

Efficient service with excellent customer support Easy to schedule service. Received quickly and service performed efficiently at a fair price. Even had some work done under warranty that I was not aw Easy to schedule service. Received quickly and service performed efficiently at a fair price. Even had some work done under warranty that I was not aware of. More