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Subaru of Gwinnett
Duluth, GA
5,247 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,247 reviews
September 01, 2016
Outstanding Professionalism Gary Sykes is an extremely professional salesman. He covered every item thoroughly; responded quickly to every question or concerns; got answers quick Gary Sykes is an extremely professional salesman. He covered every item thoroughly; responded quickly to every question or concerns; got answers quickly whenever he needed confirmation. Most of all, he maintained excellent communications throughout the process. More
by Pat Eidt
Employees Worked With
Other Employees :
Charles, the F&I Manager, was also very professional. We were in and out quickly.
August 31, 2016
Efficient Service Jill has taken care of my Subaru Forester for years. Now she is running an excellent team as Service Manager. Kyle handled everything about my appoint Jill has taken care of my Subaru Forester for years. Now she is running an excellent team as Service Manager. Kyle handled everything about my appointment professionally in a timely manner. The greeting system has also improved greatly since last year. More
by ForesterOwner
Employees Worked With
Kyle Formella, Jill Thurston
August 31, 2016
I purchased a 2017 Outback , and had an excellent experience. Jim Heet was easy to work with, and made the car buying experience fun. He was patient with my decision making an , and had an excellent experience. Jim Heet was easy to work with, and made the car buying experience fun. He was patient with my decision making and made sure the car was clean and ready for pick up, as well as having a trailer hitch installed! More
by Dana L
Employees Worked With
Jim Heet
August 30, 2016
First time there, great experience! I have to have had a great experience to even take the time to rate a company. First time here to get my Son's 30,000 mile service done. From the I have to have had a great experience to even take the time to rate a company. First time here to get my Son's 30,000 mile service done. From the moment I drove up, was greeted with friendly, efficient and knowledgeable employees and that experience continued throughout my entire visit there. The service was done while I waited in their welcoming customer areas, and checking out was a breeze. This is the epitome of Customer Service, the way we want to be treated. Kudos to the staff at Subaru of Gwinnett! More
by SBeam
Employees Worked With
Mary Alyssa Elery
August 27, 2016
Awesome Dealership My wife and I drove Two hours to deal with Subaru of Gwinnett. We had a great experience working with Adam, Charles, and Jill. Hands down they are the My wife and I drove Two hours to deal with Subaru of Gwinnett. We had a great experience working with Adam, Charles, and Jill. Hands down they are the most professional people to work with. Thank you Subaru of Gwinnett and I look forward to working with you in the future. Jim Richter More
by Jrichter
August 25, 2016
new car purchase / old car trade in Great overall experience. Elizabeth knows her stuff and went out of her way to be expeditious and accommodating. From sales to finance to service th Great overall experience. Elizabeth knows her stuff and went out of her way to be expeditious and accommodating. From sales to finance to service the Gwinnett team is outstanding ... this was my 3rd Subaru purchase and there's no place I trust more with my vehicle. More
by ps820
August 24, 2016
Superb Service I located my car at 10P online, and sent a request to test drive. The sales manager, Jennifer Kessler, forwarded my request to the sales associate, El I located my car at 10P online, and sent a request to test drive. The sales manager, Jennifer Kessler, forwarded my request to the sales associate, Elizabeth Puckett, and Elizabeth sent me an email at MIDNIGHT. I was very impressed that the sales team is available at those hours. Dad and I arrived at Gwinnett Subaru even before the doors opened at 9a, and the receptionist took very good care of us, inviting us to wait in a lovely waiting room and offering us coffee and water. Elizabeth not only was professional, but she also was friendly, well-informed about the particular car I wanted, and efficient in her handling of the paperwork. The finance manager, Lance Willhite, had just that day been promoted from the sales team, but he also was so good at his new job that I never would have known it was the first day he performed it. Both Dad and I tell everyone that this was absolutely the most pleasurable experience we ever have had at any car dealership. I could not be happier!!!" More
by Lisa
August 21, 2016
Sales Review Overall, our experience at your dealership was exceptional, especially in comparison to our previous experiences in purchasing cars at other dealershi Overall, our experience at your dealership was exceptional, especially in comparison to our previous experiences in purchasing cars at other dealerships! Our salesman, Nelson Gibson, was available immediately when we arrived and greeted us with a big smile and welcome -- nice after our long car trip. We quickly took a ride in the 2015 Forester XT that we were interested in purchasing. After we returned to the dealership, Nelson was thoughtful enough to let us talk privately with each other about the car and our decision whether to purchase. We did decide to purchase the car and Nelson quickly arranged everything so that we could take the car that evening (it was already late in the day when we arrived). The entire process took less than 2 hours and we appreciated how professional and knowledgeable Nelson was throughout the experience. Our experience with the finance person, Rob Pruett, was also very professional and we appreciated his assistance as well. We love our car -- thank you!!!!! More
by ReconFrank
Employees Worked With
Nelson Gibson
August 17, 2016
Easy Peasy One of the best car buying experiences ever! I did my homework before shopping at this dealership. When I arrived I had two exact vehicles in mind th One of the best car buying experiences ever! I did my homework before shopping at this dealership. When I arrived I had two exact vehicles in mind that I wanted to test drive. I quickly decided between the two and the rest was a piece of cake. Great price. Fair trade in offer for my vehicle. Start to finish, in and out, in about four hours. My time is valuable and I am a decisive buyer--my salesperson respected that and she was awesome during the whole process. More
by Mr T
Employees Worked With
Sebastian Lewallen
August 15, 2016
Great first time experience My first time buying a car, Gary made everything easy and understandable. Made me feel comfortable and the whole experience was great. Gary explained My first time buying a car, Gary made everything easy and understandable. Made me feel comfortable and the whole experience was great. Gary explained everything clearly so i could understand alll the paper work, which i really appreciated. More
by Ivanna Florez
Employees Worked With
