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Subaru of Gwinnett - Service Center

Duluth, GA

4.6
2,932 Reviews

2,933 Reviews of Subaru of Gwinnett - Service Center

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January 20, 2022

Took longer than expected but parts had to be ordered. My car was nice and clean when I got it back though. Service technicians were very upbeat, professional and polite. More

by TA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa
Jan 24, 2022 -

Subaru of Gwinnett responded

Hi Ta, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2022

I gave a 4 star because I did have to wait about 2 hours for an oil change and tire rotation. I understand they had a staff shortage due to Covid so i'm not going to ding them too much for that. More

by LEEJ23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Jan 24, 2022 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 20, 2022

As always, the customer service is excellent as well as the maintenance of my Subaru. More

by DANMELOHERRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Jan 22, 2022 -

Subaru of Gwinnett responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2022

My latest round of dealer service was actually better than some previous trips, so I give them a third star. They didn't screw up an old change and tire rotation. More

by JEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Formella
Sep 14, 2022 -

Subaru of Gwinnett responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

January 20, 2022

Always professional and polite. I'd found the service to be pretty quick, generally. A good experience overall. More

by TRAMMELLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Glisson
Jan 22, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

January 20, 2022

Great service & service reps. Waiting area is top notch. Very easy to schedule service appointments. More

by RICHARDBARNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Subaru of Gwinnett responded

Hi Richardbarna, we really appreciate your great feedback! We hope to be of service to you again! Take care!

January 19, 2022

Quick and attentive as always. I recommend this dealership to all of my family and friends. More

by BLACK_WILLIAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Garcia
Jan 21, 2022 -

Subaru of Gwinnett responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 17, 2022

Excellent service all around. Isaa and Jeff are always ready to take care of my car like it was their own. More

by CZAVALA33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaa Kohen
Jan 19, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 14, 2022

Did a great job on my car with oil change checking the systems for any problems. More

by JEAUNETTSCHNUPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2022

Service great. Shaunt was very helpful and understanding. Work with the insurance and the shop More

by MAURODRIGUEZ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaunt
Jan 14, 2022 -

Subaru of Gwinnett responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Gwinnett. We hope you continue to choose us for all your automotive needs! Take care!

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