Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,122 Reviews of Subaru of Gwinnett - Service Center
Sort by
July 28, 2021
Got my oil changed in less that one hour with no appointment. The staff was friendly and helpful The things they found wrong were explained and I was given a printout. appointment. The staff was friendly and helpful The things they found wrong were explained and I was given a printout. More
by ADCOCK1000
Verified CustomerEmployees Worked With
July 28, 2021
As always service at Subaru of Gwinnett was superb, efficient and very professional. The faces and names may change but the level of service does not!! efficient and very professional. The faces and names may change but the level of service does not!! More
by NJMCTAVISH
July 23, 2021
Every employee I have interacted with at Subaru of Gwinnett has been friendly and sincerely interested in making my visit there a pleasant experience. Issa Kone did an exceptional job taking care of u Gwinnett has been friendly and sincerely interested in making my visit there a pleasant experience. Issa Kone did an exceptional job taking care of us start to finish. 5Stars More
by GEOKLEIN1
Employees Worked With
Issa Kone
July 23, 2021
I had to wait an extra day to pick up my car because my service rep was off and no one else could answer the simple question of is my car ready. Very frustrating service rep was off and no one else could answer the simple question of is my car ready. Very frustrating More
by LJCLOUD
Employees Worked With
Kyle Formella
July 22, 2021
I brought my newly purchased car in for the installation of some optional accessories. Even though I was late for my appointment, Shaun F. greeted me promptly and got the installations in process immediatel of some optional accessories. Even though I was late for my appointment, Shaun F. greeted me promptly and got the installations in process immediately. I was out of there right on time. I appreciate the high level of customer service and professionalism! More
by ROBINSMILLER
Employees Worked With
Shaun F.
July 21, 2021
My first experience was surprisingly great. I was given immediate attention. The communication was clear and precise. The process was expedited with good answers to all my questions. immediate attention. The communication was clear and precise. The process was expedited with good answers to all my questions. More
by A.REYES2007
Employees Worked With
Shuann, Jill Thurston
July 20, 2021
Great service and experience. They where quick with the service. My only complaint is that I found some of the old oil in the skid plate. When I got home the car had a burnt oil smell from this. I understa service. My only complaint is that I found some of the old oil in the skid plate. When I got home the car had a burnt oil smell from this. I understand some oil can spill during the process but it would have been nice if this was cleaned and checked before giving the car back. More
by EMILIO.MAJLUF1
Employees Worked With
July 20, 2021
Brought the car in for some dash lights which cleared on the way there. They checked and gave it a clean bill of health ; my service advisor did a terrific job. the way there. They checked and gave it a clean bill of health ; my service advisor did a terrific job. More
by L76
Employees Worked With
Juan Urrego
July 18, 2021
I have received excellent service from Subaru of Gwinnett all the way from appointment setting to end of service. Shaun F. is professional and courteous. I plan to be back for other service as needed. Thank all the way from appointment setting to end of service. Shaun F. is professional and courteous. I plan to be back for other service as needed. Thank You! More
by STANSABY
Employees Worked With
Shaun Feltner
