Subaru of Gwinnett - Service Center

Took WAY too long I was there for 2 hours waiting to get a tire leak fixed. That is very inconvenient. I got the car back and now it seems something is wrong with t I was there for 2 hours waiting to get a tire leak fixed. That is very inconvenient. I got the car back and now it seems something is wrong with the steering / tire / alignment. I have no idea. More

Service checkup Best I've seen in my many years of service at dealerships! Set up appointment, checked in and out in minimal time! Friendly and knowledgeable of their Best I've seen in my many years of service at dealerships! Set up appointment, checked in and out in minimal time! Friendly and knowledgeable of their product! Most dealerships think we are there for them, they made me feel they were there for me! Thank you for a pleasurable visit! Coffee machine was awesome! More

Great Car Service First time there, great service, done quickly, warm greeting, will come back when I need service. Checked the entire vehicle for service updates and First time there, great service, done quickly, warm greeting, will come back when I need service. Checked the entire vehicle for service updates and safety. More

Tire pressure low After experiencing a brief but heavy downpour and a rapid decrease in temps, I decided to have the dealer observe the tires and check against a potent After experiencing a brief but heavy downpour and a rapid decrease in temps, I decided to have the dealer observe the tires and check against a potential leak problem. The dealership preformed this expediently and at no charge, no nails only all 4 suffering low pressure. The tires were not properly inflated on installation. More

Thank you Gwinnett Subaru! I bought a used Forester from a non Subaru dealer. It needed a couple things done. The dealer was unable (more likely unwilling) to order and install I bought a used Forester from a non Subaru dealer. It needed a couple things done. The dealer was unable (more likely unwilling) to order and install the parts. Of course this was after being told it would be done. So finally they tell me they have a relationship with Subaru of Gwinnett. I called and instantly got an appointment and the work was done in less than 45 minutes. Thank you Subaru of Gwinnett! I will be seeing you when I trade into a new Forester in a few years! More

Relatively painless experience Maintenance and replacement of rear brake pads were performed in about two hours, and I rolled in w/o an appointment. Got very busy though as I was Maintenance and replacement of rear brake pads were performed in about two hours, and I rolled in w/o an appointment. Got very busy though as I was leaving early afternoon. More

It’s a good n responsible dealer The service made me comfortable on my travels. The staffs are friendly and courteous. Time waiting is short, place is clean and multiple refreshments The service made me comfortable on my travels. The staffs are friendly and courteous. Time waiting is short, place is clean and multiple refreshments are sufficient and delicious. More

Fixed the SRVD system and solved some other misc. issues We brought the car in for a problem with the SRVD. The were able to identify the problem and give us a good timeline for the repair. They provided a l We brought the car in for a problem with the SRVD. The were able to identify the problem and give us a good timeline for the repair. They provided a loaner car and even found and fixed some other issues that were still covered by warranty. Over all an amazing and painless experience. Well worth the drive from Midtown ATL. Thanks!! More

Too much for too little Everyone was pleasant to deal with but so are the folks at Chic-Fil-A. It's good business! I was a bit shocked to see that it cost $300 in labor to pu Everyone was pleasant to deal with but so are the folks at Chic-Fil-A. It's good business! I was a bit shocked to see that it cost $300 in labor to pull the shroud from my shift lever and replace a faulty switch. But at a $120/ hour labor rate, I guess it is probably true. $32.68 for Shop Charge?? This was not a transmission job. It was inside the cabin and clean up had to be little to non existent. I love my Subaru but will probably shop around for a competitive brand that has more options for maintenance. Again $32.68 shop charge???? Ridiculous!!. More

Everyone was very nice I thought the service was quit pleasant. I did not get my car washed this time, a little disappointed. Last time they did this my car looked so new. I thought the service was quit pleasant. I did not get my car washed this time, a little disappointed. Last time they did this my car looked so new. More