Subaru of Gwinnett - Service Center

Recall Notified of the recall on Friday, scheduled for work on Thur the following week, could have been on Tuesday however had a conflict on Tuesday. Work co Notified of the recall on Friday, scheduled for work on Thur the following week, could have been on Tuesday however had a conflict on Tuesday. Work completed in less then an Hour. Service department personnel were very friendly and helpful. More

Quick turn around and friendly service We came here with an appt and was quickly helped, given a quoted time for our service and they finished before that tome was up. I appreciate that the We came here with an appt and was quickly helped, given a quoted time for our service and they finished before that tome was up. I appreciate that the service department has a child’s waiting room, with toys, books, and a tv. Between the playroom and the snacks Subaru proved, my 3 yr old was a happy camper waiting it out. More

It was ok. We arrived 10 minutes early to our scheduled appointment and the gentleman had no confirmation of the appointment on his end— I showed him the confirm We arrived 10 minutes early to our scheduled appointment and the gentleman had no confirmation of the appointment on his end— I showed him the confirmation email. He said that would be no problem to get serviced. I requested a loaner veihicle (there was one available) and was finally approached by a nice lady about the loaner vehicle, about 10 minutes before the service on my vehicle was completed, so no vehicle was necessary at the point. Seeing Matt, our sales guy, was the highlight of the trip. More

First service new Outback Very courteous service team, well organized. Handled my first new car service and two recall items flawlessly. I will come back for additional service Very courteous service team, well organized. Handled my first new car service and two recall items flawlessly. I will come back for additional service needs. More

Great Job In and out easy - had my son with me after his lacrosse game and the complementary hot chocolate abs snacks were very welcome on a cold day after the In and out easy - had my son with me after his lacrosse game and the complementary hot chocolate abs snacks were very welcome on a cold day after the game. Service was quicker than estimated. More

head unit Sales contact Matthew Buckles & service rep Issa are helpful, respectful & a pleasure to work with. They make an inconvenience better. Overall the est Sales contact Matthew Buckles & service rep Issa are helpful, respectful & a pleasure to work with. They make an inconvenience better. Overall the establishment is courteous. More

Found knife in seat and missing things. Brakes still squeal. Went to get my brakes squeaking checked. Had to leave the car because no one was able to check Brembo brakes so had to get a loaner. Picked up vehicle Went to get my brakes squeaking checked. Had to leave the car because no one was able to check Brembo brakes so had to get a loaner. Picked up vehicle and noticed that my $190 ear buds are missing but think nothing of it because they may be at my house. Turn my house upside down along with my car and instead of finding my ear buds I find a knife in between the seats. On top of that my brakes still squeal even though Subaru said they couldn't hear anything. So basically it was a waste of my time, gas, and money due to my ear buds being stolen. More

Impressed! I'm new to the Gwinnett Subaru location, but I'm already impressed with their professionalism and quality of service! The Service team has been easy t I'm new to the Gwinnett Subaru location, but I'm already impressed with their professionalism and quality of service! The Service team has been easy to work with, and having our favorite salesperson, Liam Bennett, there is an added plus! More

outstanding These guys always do a great job. Quick and thorough. It's the only place I will bring my 2018 STI Limited. Ask for Jeff! These guys always do a great job. Quick and thorough. It's the only place I will bring my 2018 STI Limited. Ask for Jeff! More

Always a pleasure This is the only place I have ever looked forward to taking a vehicle. The people are wonderful and the waiting area is very accommodating for a mom w This is the only place I have ever looked forward to taking a vehicle. The people are wonderful and the waiting area is very accommodating for a mom with a 5 year old! More