Subaru of Gwinnett - Service Center

Great Job In and out easy - had my son with me after his lacrosse game and the complementary hot chocolate abs snacks were very welcome on a cold day after the In and out easy - had my son with me after his lacrosse game and the complementary hot chocolate abs snacks were very welcome on a cold day after the game. Service was quicker than estimated. More

head unit Sales contact Matthew Buckles & service rep Issa are helpful, respectful & a pleasure to work with. They make an inconvenience better. Overall the est Sales contact Matthew Buckles & service rep Issa are helpful, respectful & a pleasure to work with. They make an inconvenience better. Overall the establishment is courteous. More

Found knife in seat and missing things. Brakes still squeal. Went to get my brakes squeaking checked. Had to leave the car because no one was able to check Brembo brakes so had to get a loaner. Picked up vehicle Went to get my brakes squeaking checked. Had to leave the car because no one was able to check Brembo brakes so had to get a loaner. Picked up vehicle and noticed that my $190 ear buds are missing but think nothing of it because they may be at my house. Turn my house upside down along with my car and instead of finding my ear buds I find a knife in between the seats. On top of that my brakes still squeal even though Subaru said they couldn't hear anything. So basically it was a waste of my time, gas, and money due to my ear buds being stolen. More

Impressed! I'm new to the Gwinnett Subaru location, but I'm already impressed with their professionalism and quality of service! The Service team has been easy t I'm new to the Gwinnett Subaru location, but I'm already impressed with their professionalism and quality of service! The Service team has been easy to work with, and having our favorite salesperson, Liam Bennett, there is an added plus! More

outstanding These guys always do a great job. Quick and thorough. It's the only place I will bring my 2018 STI Limited. Ask for Jeff! These guys always do a great job. Quick and thorough. It's the only place I will bring my 2018 STI Limited. Ask for Jeff! More

Always a pleasure This is the only place I have ever looked forward to taking a vehicle. The people are wonderful and the waiting area is very accommodating for a mom w This is the only place I have ever looked forward to taking a vehicle. The people are wonderful and the waiting area is very accommodating for a mom with a 5 year old! More

Great service I was in for complimentary service on my BRZ, was in and out within an hour including a recall. I will be a returning customer. I was in for complimentary service on my BRZ, was in and out within an hour including a recall. I will be a returning customer. More

Great service I arrived ahead of my appointment because tire pressure light came on when going out for errand earlier.in the morning. Service department checked m I arrived ahead of my appointment because tire pressure light came on when going out for errand earlier.in the morning. Service department checked me in and did service in timely manner. More

Squeaky Seat So I never had a car with an unusual noisy seat, imagine each time you accelerate then slow to a complete stop the drivers seat makes the most irritat So I never had a car with an unusual noisy seat, imagine each time you accelerate then slow to a complete stop the drivers seat makes the most irritating noise. Even when leaning to reach for an object the seat would get on your last nerve. This dealer went above and beyond what I expected if they could even fix my squeaky seat. I wasn’t sure if the service department would even have a solution or if I would just have to deal with the obnoxious noise. Not only was my advisor more than concerned they squeezed me into their busy schedule with my minor issue the same day I called. Also a loaner car was given as a curtesy so I would not miss work and class. This dealership service department is absolutely exceptional when it comes to customer service and I plan on returning for all my vehicle needs. More

The best as usually It was a excellent and fast visit they didn’t make ame wait and my isue was resolved fast. As always very happy with the service It was a excellent and fast visit they didn’t make ame wait and my isue was resolved fast. As always very happy with the service More