Subaru of Gwinnett - Service Center

Customer service is great and always makes you know how much clients are worth. I feel comfortable asking questions much clients are worth. I feel comfortable asking questions More

Outstanding! Anthony Franco was my service advisor. He greeted me promptly and checked me in. Since this was my first time at the new facility, he gave me a to Anthony Franco was my service advisor. He greeted me promptly and checked me in. Since this was my first time at the new facility, he gave me a tour of the facility. He kept me informed of the status of my vehicle. I was in a hurry, so he did not have time to wash my car. But he offered to wash it if I brought it back later. Anthony was extremely nice and professional! Outstanding young man! The new facility is great! Another extremely satisfied customer! Thank you for your efforts! They are greatly appreciated! More

Unfortunately, this dealer is not a good place to buy a car. They make you think that you get a good deal but on the back they play with the numbers to overcharge you for the car you purchase. You dont see car. They make you think that you get a good deal but on the back they play with the numbers to overcharge you for the car you purchase. You dont see these numbers as they make you sign everything on IPad. When you sign and they print the documents , you realize that the numbers are changed and different. When you call them to ask for the reason, they blame the Chase bank for it. More

Great friendly service. Everyone was nice and my car was done very quickly. Thank you Everyone was nice and my car was done very quickly. Thank you More

Service Dept, was able to fix the horn issue. And also had them complete some annual maintenance as well. And also had them complete some annual maintenance as well. More

Service reps were personable and friendly. Service was efficient & timely. Waiting area very nice with amenities to make waiting tolerable. Only downside was a suggestion to replace a PCV valv Service was efficient & timely. Waiting area very nice with amenities to make waiting tolerable. Only downside was a suggestion to replace a PCV valve that was replaced under a recall a few years ago. More

The staff they have, even on a Saturday, are really knowledgeable. Friendly atmosphere and good timely service. knowledgeable. Friendly atmosphere and good timely service. More

The new dealership is state of the art. .like going to a 5 star hotel. They keep you updated as something surges and you can decide if you want to do it or not. .like going to a 5 star hotel. They keep you updated as something surges and you can decide if you want to do it or not. More

Excellent service, great sales rep, easy financing, and overall a very straightforward experience. Will purchase from this dealership again. overall a very straightforward experience. Will purchase from this dealership again. More

The Service Department completed an inspection of my car and replaced all worn out parts. Great service, they could have easily not done anything. and replaced all worn out parts. Great service, they could have easily not done anything. More