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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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December 14, 2023

Excellent service, great sales rep, easy financing, and overall a very straightforward experience. Will purchase from this dealership again. More

by MCGRAWJENNIFER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Goins, Robert Hynson
December 14, 2023

The Service Department completed an inspection of my car and replaced all worn out parts. Great service, they could have easily not done anything. More

by SSGTENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
December 14, 2023

Issue with oil light was reviewed and fixed. Communication of proposed plan to remedy was very good. More

by TBUDRESKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Armour
December 09, 2023

Clean, helpful, enthusiastic, attentive to detail. Didn’t make me feel uncomfortable. Great service. Great atmosphere More

by CHRIS.SMITH7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim WIllis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gozalves
December 09, 2023

I did not have a service appointment. Service rep stated that it was no problem. Told him my issue Which was taken care of in a timely manner. More

by IAMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
December 09, 2023

Thank you. Jeff’s service was friendly. He demonstrated a high level of professionalism and knowledge of both the maintenance and our car. More

by CJBARRETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Gave me a loaner vehicle while the parts were on order and made our vacation plans a success. More

by MBLIFE.BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Armour
December 07, 2023

Subaru of Gwinnett has been great handling my regular maintenance. At my most recent visit, Jeff Bowman did a great job of keeping me appraised of updates. Very clean, professional facility, using the la More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

I was met with a friendly greeting as I drove into the service area and promptly pointed to Issa, my service tech. He explained what needed to be done and showed me to the waiting area asking if I needed More

by BRAD.BEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Jeff helped me with all of the questions that I had. He was such a great help! More

by Lexi Diaz Burgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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