Subaru of Gwinnett - Service Center

Very personable service. They explain what needs to be done. Always very pleasant! Check in with you to let you know how much longer service will take. They explain what needs to be done. Always very pleasant! Check in with you to let you know how much longer service will take. More

The entire experience was positive the staff were very helpful and courteous and Izza was helpful and answered all of our questions We will continue to have our Outback serviced at your dealership I w helpful and courteous and Izza was helpful and answered all of our questions We will continue to have our Outback serviced at your dealership I would rate Izza a 10 More

Tuan was welcoming, thoughtful and thorough. He made my experience to Gwinnett pleasant and he made sure all my concerns were answered, he reviewed everything that the service team completed and He made my experience to Gwinnett pleasant and he made sure all my concerns were answered, he reviewed everything that the service team completed and offered recommendations for the future. I love the car wash+vacuuming also, thanks! More

No problems, got an appointment right away, and they sent me home with a loaner car because it took awhile to diagnose and fix my car's issue. But Jeff kept me informed, and he worked with me via text becaus me home with a loaner car because it took awhile to diagnose and fix my car's issue. But Jeff kept me informed, and he worked with me via text because I was stuck in meetings and wasn't available to take a phone call. More

Way too long of a wait. I also have not received a follow up call to a problem with a back seat cover I also have not received a follow up call to a problem with a back seat cover More

Great experience at this dealership. New building is very spacious - lots of seating and great snacks and drinks. No problem spending 2 hours there! They even have a kids room. Jeff New building is very spacious - lots of seating and great snacks and drinks. No problem spending 2 hours there! They even have a kids room. Jeff was very considerate and helpful - hope he stays a long time. More

Excellent overall experience. My Wife drove her BRZ and I drove my BRZ in for maintenance at the same time…thanks! My Wife drove her BRZ and I drove my BRZ in for maintenance at the same time…thanks! More

It was a good experience, I was welcomed and satisfied! I would definitely recommend Subaru of Gwinnett and I would purchase from them again! I would definitely recommend Subaru of Gwinnett and I would purchase from them again! More

Everything was great. I will trust Issa with all my vehicles from here on out. I will trust Issa with all my vehicles from here on out. More

A very responsive and attentive dealership. I'll look forward to my next visit, which is with the customer satisfaction rep. I'll look forward to my next visit, which is with the customer satisfaction rep. More