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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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November 15, 2023

This dealership tried to rip me off after I've been going there for routine maintenance. I took their quote of "needed" services to another shop and guess what? Most of them were unwarranted. Will not be More

by AMY.E.LANGER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Anderson
November 11, 2023

Issa is fantastic it’s nice to have a service writer that is genuinely nice and concerned and listens to you. More

by KENANREESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
November 10, 2023

Issa is top notch advisor very attentive and always going the extra mile to take care of customers More

by RADITH.BERNAL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
November 10, 2023

I got the service that I asked for, and I did not have any problems. More

by WGLJERRY1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
November 09, 2023

The service was great! I enjoyed the shopping experience with Andre A. and Lawrence L. More

by RENEE_YVETTE
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim WIllis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Le , Andre "DRE" Armenakian, Craig Hooten
November 08, 2023

The service advisor is kind and sincere and the facility is great while waiting for the service to be completed. More

by YNKIM01720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Franco
November 08, 2023

Great facilities and generous snacks, amazing service by the advisor, just a lot of people the day I went so it took a little longer than expected. But I’m very satisfied with the service. More

by ERNESTOBLANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailynn Kirby (5 stars)
November 07, 2023

The people are very nice, helpful and knowledgeable and their facility is great, clean, with snacks and drinks provided. My only complaint is I purposely made a 1 o’clock appointment for a tire patch/flat More

by SAJONES8903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Great service. Everything was explained. Loved the new electronic system that read the tires when I came in. Will be back More

by asokhere4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
November 03, 2023

I’m so impressed with Issa with the service department at Subaru of Gwinnett. I always receive 5 star service and he makes feel as if he is only there to serve me. I’m sure all his customers feel the same wa More

by GAHOGENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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