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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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November 02, 2023

Impeccable job by the Service Team. Tuan took care of the sign-in, kept me informed of the status, and even reminded me of the coupon I had mentioned earlier so I was able to get the di More

by HSTEVE1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan
November 02, 2023

Excellent service, John was great and I was very happy with the service. This is the 3rd Subaru i have had (company car) and would always use Gwinnett Subaru. More

by SCHNOOPA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
November 01, 2023

Some Recommended repairs had been performed only months previously. This is a recurring problem making it unlikely for me to continue as a customer. More

by LENOX_FL_LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Anderson
November 01, 2023

Amazing service from the time we pulled up. I was greeted by someone immediately. I was helped with a loaner car. Service was done as promised and my car was washed when I picked it up. I love More

by ELIZABETHHOEFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hynson
October 31, 2023

We have owned many cars through the years and sat in many services waiting rooms but have NEVER had the pleasant experience that we had on Friday. I wish we had bought a Subaru years ago!! More

by PATTIYPRZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

The staff in the service center is friendly and professional. I will continue to get service here. More

by MJDUNLOP8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston, Hailey Armour
October 28, 2023

Excellent service and communication. Even got a loaner for the day and was able to continue my day to day. More

by ROMANVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
October 27, 2023

Waiting room was clean and set up well for people waiting for their cars. Service man was friendly and polite. More

by GMCCAULEY46
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 27, 2023

I like the new building and the service was very good, i enjoyed the snacks too More

by mikhail.bilyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabastian
October 26, 2023

I waited 3 hours for a oil change and he didn’t check the vehicle for the problems I reported. I will go to another state for service More

by callierbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issa Kone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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