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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,122 Reviews

3,122 Reviews of Subaru of Gwinnett - Service Center

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October 20, 2023

Love the new building. Love the technology upon entering the garage. Jeremiah was thorough and kept me posted as the service went along. He also helped by advising what ne More

by PBLOOM255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ramirez
October 19, 2023

The usual great service visit. Efficient and pleasant advisor, quick check in and fairly short service time. More

by EPARK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Franco, Service Dept
October 19, 2023

Tuan Nguyen was very professional and was a pleasure to deal with as where the other service staff I encountered . This is typical of this dealership from which we have purchased a 2016 and a 2018 Forester More

by THOMASWHITE_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen, 5 stars
October 18, 2023

We had a great experience! John and everyone were so nice and helpful. This is my new favorite subaru dealership. More

by ERIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
October 18, 2023

Great communication throughout the process of getting my car fixed. Great customer care. I am a big fan. More

by SHERRIDANZIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
October 18, 2023

John was very courteous and professional. He met me at my car, told me how long it would take, and came got me from the waiting area when done. Very nice experience at Gwinnett Subaru. The fa More

by K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
October 17, 2023

I liked that they didn't push me to get more than I wanted done and didn't stare at me for being on a video call while waiting. They could've washed it better though. I still had dirt streaks in the ba More

by KARISSA.LEE.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
October 17, 2023

Who is Jill Thurston? ? I didn't meet her. The only people I met were Dre, Tim, and Julia More

by PDOBSON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim WIllis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre "DRE" Armenakian
October 17, 2023

Love the service and the people. I have been coming for 10 years. However, the service is so expensive it makes me want to move. Charging so much for air filters, etc. makes the c More

by RICK.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Hands down, Subaru of Gwinnett has the best Service Center staff. I dread having to take my other vehicle makes to other service centers. In the future, I will only buy Subarus from Subaru of Gwinnet More

by ZEDMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Armour
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