Subaru of Gwinnett - Service Center

Great service, great people. I highly recommend them. New facility is very nice and state of the art. I highly recommend them. New facility is very nice and state of the art. More

Friendly personnel, clean facility, easy to make appointments, reliable service. I trust the care of my car to this dealership. appointments, reliable service. I trust the care of my car to this dealership. More

It's all good. I have no problems with them, fixed all the issues I had. I have no problems with them, fixed all the issues I had. More

I love Subaru of Gwinnet. Yall are so kind and efficient. It is always a joy to come. Yall are so kind and efficient. It is always a joy to come. More

Good experience with the Sales Team. Service Dept. has not gone as well. The car was 3 weeks old and the AC stopped working. Took it in and they kept it for 3 days only to tell me tha Service Dept. has not gone as well. The car was 3 weeks old and the AC stopped working. Took it in and they kept it for 3 days only to tell me that it was just low on Freon. I was skeptical since it worked great for 3 weeks, but took there word for it. When I called to check on the car, it seemed like it was challenge to find someone that knew the status. I picked up the car and we left for Vacation. After two days the AC was out again. Took it to another dealership and they found a leak within an hour. I sent an email to our Service Advisor to share my disappointment and to ask a question on another topic, but I did not receive a response. More

The new dealership is clean and nicely laid out. The waiting area is nice. The intake area is high. The waiting area is nice. The intake area is high. More

So far, everything has been great. Hope things keep going the same way. Good purchase, one year of service has been handled very professionally. Not like a car dealer. Hope things keep going the same way. Good purchase, one year of service has been handled very professionally. Not like a car dealer. More

Easy to work with. Very knowledgeable. And respected my time and questions. I came to the table prepared. Got a fair deal, Thanks Very knowledgeable. And respected my time and questions. I came to the table prepared. Got a fair deal, Thanks More

Great Service in a timely manner. Good explanation of what was done and what may be necessary in the future. Waiting area is very comfortable. Good explanation of what was done and what may be necessary in the future. Waiting area is very comfortable. More

Double labor charges, terrible customer service. New building so in the customers are paying. New crew who are horrible with customer service. New building so in the customers are paying. New crew who are horrible with customer service. More