Subaru of Jacksonville

We just bought a 2025 Forester Touring. The car has amazing safety and comfort features. Everyone we met and worked with at the dealership went out of their way to help us with the trade-in The car has amazing safety and comfort features. Everyone we met and worked with at the dealership went out of their way to help us with the trade-in, purchase transaction, and overview of the car itself. Tony walked us through the many technology features, helped us with settings, and offered to help us with anything else we had questions about, providing both excellent customer service and knowledge of all the features of the car. Ovi gave us a thorough understanding of the warranty options and helped us complete the financial transactions. The dealership itself is beautifully designed and very comfortable. Altogether, Subaru of Jacksonville is excellent! More

Such a great experience purchasing our 2025 Subaru Outback Touring vehicle. Love the car, and love the price. Robert Preti helped us with getting the car we wanted and even made a special trip to del Outback Touring vehicle. Love the car, and love the price. Robert Preti helped us with getting the car we wanted and even made a special trip to deliver it to us which we greatly appreciated. Great dealership and would definitely purchase from them again. More

We really enjoyed going there to purchase our car and Robert Pretoria was really awesome , the did all the transferring and made us feel special Robert Pretoria was really awesome , the did all the transferring and made us feel special More

Very transparent. Appreciate the speed and clarity in going through the details and explaining to me and my teenage son Appreciate the speed and clarity in going through the details and explaining to me and my teenage son More

Bob Forgea was the absolute best to work with to find the perfect car! Best. Salesman. Ever! the perfect car! Best. Salesman. Ever! More

I originally struck a deal with them for a 2014 Subaru Forrester with only 8000 miles on it. Upon delivery and me making the final payments, they tried to sell me on the noise coming from underneath the h Forrester with only 8000 miles on it. Upon delivery and me making the final payments, they tried to sell me on the noise coming from underneath the hood being normal so I told them to take three similar cars that were newer with over 100,000 miles and start them up because if it was normal, I should hear it on those also. Of course, none of the cars had that noise. I was about to walk out on the deal and have the money refunded when they pivoted to a newer car with more miles on it, which it turns out we liked a lot more than the other car anyway while finalizing this deal I get a phone call from the salesman asking if we had the keys still on us (we were at home already). I came in the next day to make my final payment and signed the remainder of the paperwork when they told me they only remembered they’re being one key. I reminded them that not only did the finance person give me a set and tell me that it was a spare, but if there was only one key you wouldn’t be calling me up asking me if I had it. My salesman also made it very clear that he would really appreciate it if I could finalize the documentation and payment because he really needed to get paid and use that money from a completed deal. Now on the positive side, I will say that I’ve never been to a car dealership before where they were as transparent as they were at this one. I could look past everything that I mentioned previously because this in itself is worth its weight in gold. They showed me for both vehicles, all of the maintenance and inspection report from when the car was brought in. This is something that no car dealership would ever do which definitely got my respect and made me more apt to want to help the salesman out and get this deal finalized. All in all the cars is in great shape. They got me in a 2017 Subaru outback with 75,000 miles but in great condition if it wasn’t for the fact that I just bought a 2025 Nissan rogue I would probably be buying a Subaru with them also. More

John Voight was amazing we bought 2 cars from this dealership with in 2 months very nice and professional if you need a good vehicle please to Subaru of Jacksonville dealership with in 2 months very nice and professional if you need a good vehicle please to Subaru of Jacksonville More

I purchased my first Subaru outback in 2019 and just purchased a 2025 on 7.21.25 I am a returning customer so that speaks volumes about your dealership the employees that work there the service departm purchased a 2025 on 7.21.25 I am a returning customer so that speaks volumes about your dealership the employees that work there the service department, the sales department, they’ve always been friendly knowledgeable, patient understanding I do wanna give a shout out to Mini she really helped me through some times with my Subaru with great understanding and always accessible to answer any questions that I had On July 20 we walked into the showroom and met Jimmy. It was such a pleasure to work with him He is very knowledgeable just has a very calm and pleasant way about him answered any questions that we had and you can tell all he wanted to do was to make us happy. We felt like we made a friend. Jimmy is a big asset to your dealership as is Mini and our Business Manager, Mark Ogden. Mark was impeccable in the presentation of all documents we had to sign plus Subaru Warrant and Prepaid Maintenance Contracts Very pleasant experience. More

Michaela is always the best to work with. She's always upfront, honest, and so sweet when it comes to transparency on vehicles and your families wants and needs. On top of that this dealershi She's always upfront, honest, and so sweet when it comes to transparency on vehicles and your families wants and needs. On top of that this dealership also is always the best with anything you may need, even when you have an issue. More

Tony was a pleasure to deal with! No pressure tactics, and super nice! Very knowledgeable too! We’ll definitely go back to him in the future. No pressure tactics, and super nice! Very knowledgeable too! We’ll definitely go back to him in the future. More