Subaru of Jacksonville

Awesome experience From the emails with Savannah, to Product Specialist Bruce, the experience and service was excellent. All interactions were beyond words to subscribe. From the emails with Savannah, to Product Specialist Bruce, the experience and service was excellent. All interactions were beyond words to subscribe. The toppoing was Bruce and I going to the same high school and then seeing AJ who worked with me many years ago. I plan on telling my frriends as well as making my next purchase here. More

Purchased a certified Subaru Outback Limited Best car buying experience I've ever had.I love my "new" car. Great price and value. My sales people became instant friends. I will enjoy seeing them Best car buying experience I've ever had.I love my "new" car. Great price and value. My sales people became instant friends. I will enjoy seeing them when I go in for service. More

Very professional with the deal . Times are tough right now but they made the car buying experience easy . My man Nando went to work for me so I could be where I needed to be. now but they made the car buying experience easy . My man Nando went to work for me so I could be where I needed to be. More

This location was easily accessible and pleasant. Everyone was helpful and respectful. Definitely recommend this to anyone who is looking for a quality used and new car Everyone was helpful and respectful. Definitely recommend this to anyone who is looking for a quality used and new car More

purchase of Subaru Ascent Nice selection of vehicles, although the parking lot seemed very crowded. Didn't feel any undue pressure from anyone to buy anything, test drove 2 di Nice selection of vehicles, although the parking lot seemed very crowded. Didn't feel any undue pressure from anyone to buy anything, test drove 2 different vehicles. Stayed late (after closing hours) to finish the deal and no one seemed bothered nor tried to rush us to make a decision. More

We had a wonderful experience buying a new Subaru with Bruce Holmes. He was knowledgeable, patient, and friendly. I highly recommend him and this fantastic dealership. Bruce Holmes. He was knowledgeable, patient, and friendly. I highly recommend him and this fantastic dealership. More

No pressure sale when shopping for a new car Back in January I was doing comparison shopping between the 2 Subaru dealerships in Jacksonville for the best price on a factory order 2020 Subaru WRX Back in January I was doing comparison shopping between the 2 Subaru dealerships in Jacksonville for the best price on a factory order 2020 Subaru WRX. Went to Subaru of Jacksonville and Jerry worked with me and showed me the out the door price for a factory order and explained the factory order process. Told him I would think about it and didn't feel pressured to order that day. I went to the other dealership in town and got a similar out the door price and decided the dealer fees were too high. Went back to Subaru of Jacksonville and to further negotiate on price and after feeling I got a fair price put down a deposit. After a few months the car arrived and Jerry went over all the details of the car like the Eyesight system, infotainment system, and other features. Also worked with Ryan in finance as I financed through the dealership as they had 1.9% APR for 60 months which was better than my credit union was offering on car loans. Over all very satisfied with the experience and the car. More

A+ Service Support Even When Away From Home During a trip to Florida from my hometown in Northwest NC, we were left stranded on the side of the road with an odd clunking noise coming from the re During a trip to Florida from my hometown in Northwest NC, we were left stranded on the side of the road with an odd clunking noise coming from the rear drivetrain. We looked up nearby Subarus, and although Subaru of Jacksonville, FL, was 11 miles further from my location than Subaru of Gainesville, I selected to pay the extra money based on the reviews to have my WRX towed to this dealer. By 10:00 am the next morning, the dealer had already driven the car and diagnosed the issue, which ended up being a bad rear differential on a 2018 WRX with only 13k miles. The part was overnighted and repaired in less than 48 hours of being towed to their dealership. The prioritization and communication are amongst the best I have ever experienced, and I also own high-end BMW M Series and Audi S Series vehicles. Thank you, Subaru of Jacksonville, for getting me back on the road so that I was only 1 day delayed despite the HUGE warranty issue you all faced. More

I went into Subaru of Jax & came out with a 2015 Buick Encore!! Josh helped us find the car we previously found from online, took us for a test drive and got us a price no one could beat! He was wonderful Encore!! Josh helped us find the car we previously found from online, took us for a test drive and got us a price no one could beat! He was wonderful to work with and certainly knew his stuff! Above and beyond customer service!! AJ in the finance department was great!! He got paperwork done and got us out the door quickly!! Definitely the fastest and most efficient signing I’ve ever done! Great customer service and amazing quality! Hands down the best and easiest car buying experience I’ve ever had! We will definitely be back when we are in the market for a new car! Highly recommended! More

The service crew was friendly and pleasant to interact with. They were quick and very detailed in everything they did. Thank you for a great experience! with. They were quick and very detailed in everything they did. Thank you for a great experience! More