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Subaru of Jacksonville
Jacksonville, FL
9,333 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,333 reviews
November 29, 2019
Best dealership in have ever dealt with. No high pressure and a very relaxed atmosphere. My second time buying a car from them. They take time to make sure I get what I want and then give me all the details and a very relaxed atmosphere. My second time buying a car from them. They take time to make sure I get what I want and then give me all the details to operate the car. I will recommend them to everyone More
by Donnab1957
November 28, 2019
Great service. Staff is very helpful. They let you know how long it will take to complete service, keep you informed of what they find, and let you know options. I a Staff is very helpful. They let you know how long it will take to complete service, keep you informed of what they find, and let you know options. I appreciate that they let you know if you can postpone a service until the next visit. More
by Norma
Employees Worked With
Gabriel Mulkey
November 27, 2019
Easiest Car I ever bought!! Everyone we talked to was friendly, patient, and very professional. All of our questions were answered completely. The sales team went out of there wa Everyone we talked to was friendly, patient, and very professional. All of our questions were answered completely. The sales team went out of there way to make sure our experience was outstanding. I would without reservation recommend Subaru of Jacksonville to any friend or family member who is in the market for a new car. More
by tomb3511
Employees Worked With
Mike McCormack, Sarah Burns
November 26, 2019
Amazing Customer Service The technicians were very courteous and explained the service that was performed in full. They got prior approval from me for any parts charges befor The technicians were very courteous and explained the service that was performed in full. They got prior approval from me for any parts charges before doing the work (changing the air filter). More
by Dottie Stern
November 26, 2019
Great Service Experience My daughter bought her Subaru Crosstrek at this dealership and was impressed with the stress-free purchase process. Since I am retired and she works My daughter bought her Subaru Crosstrek at this dealership and was impressed with the stress-free purchase process. Since I am retired and she works full-time, I bring her car in for scheduled maintenance. Each visit is efficient and the service personnel are friendly and informative. More
by Readebi
November 26, 2019
Mike gave great service while shopping for a new car. Showed me what I asked for with no nonsense. Was able to answer all my questions and explained all the features clearly. Was able to work through the Showed me what I asked for with no nonsense. Was able to answer all my questions and explained all the features clearly. Was able to work through the purchase without a hitch. I would definitely come back next time I need a new car. More
by Cheligman
November 26, 2019
They'll "Take Care of You" This dealer has always been so wonderful! I bought my car from Bruce new in 2015 and never had an issue with it until we figured out my air evaporator This dealer has always been so wonderful! I bought my car from Bruce new in 2015 and never had an issue with it until we figured out my air evaporator was leaking. They quoted me $750-800 for the fix. I called around to other service businesses and they all concluded it was best to go with the dealer because of pricing and know how. I dropped off my car, they gave me a loaner free of charge which was nice. I also realized I needed an oil change so I asked for a discount because I was already getting the big fix. Russ, the Service Manager, said "we'll take care of you." So I left figuring he'd hook me up with a nice oil change discount. Later that day they called to let me know everything was fixed, they completed the oil change and washed and cleaned my car...then she said, "and they took care of the air evaporator cost." I was stunned. I asked her to repeat it. So I hurried there before they changed their minds. They really do, "take care of you." Not only are Subaru's the safest SUVs on the road, they offer the best financing - it was zero percent when I purchased. And, this dealership is life changing and so sincere! More
by LaceyT
November 26, 2019
Painless, seamless, successful Wanted to lease new Forester to replace expiring lease... Worked with Juan Hernandez for fourth time, makes our lives much easier with attentive ser Wanted to lease new Forester to replace expiring lease... Worked with Juan Hernandez for fourth time, makes our lives much easier with attentive service and profound product knowledge. Never considered going anywhere else. Service experience at the dealership has also always been excellent. More
by jmm857
November 26, 2019
Fast Service! Was in and out in less than 30 minutes for an oil change and tire rotation. It was the perfect amount of time and I received great customer service a Was in and out in less than 30 minutes for an oil change and tire rotation. It was the perfect amount of time and I received great customer service all around! More
by SKYWATCHER82
November 25, 2019
Amazing Service Bought my Forrester Sport a year ago, this was my second time in for service. The service is fast the guys are super friendly, and I absolutely LOVE m Bought my Forrester Sport a year ago, this was my second time in for service. The service is fast the guys are super friendly, and I absolutely LOVE my Subaru!! Thank You for being such a Great Dealership. More
by Lisasny207
