Subaru of Jacksonville

Great experience with the service department~ This is my second car from this dealership and I always take it there for service. They are friendly, helpful, knowledgeable, and timely. Great job! This is my second car from this dealership and I always take it there for service. They are friendly, helpful, knowledgeable, and timely. Great job! More

Stellar Customer Service - as always! I pulled in just for a scheduled oil change-- only to have my battery literally die in the bay. Even tho I was the last appt of the day Danny stayed I pulled in just for a scheduled oil change-- only to have my battery literally die in the bay. Even tho I was the last appt of the day Danny stayed late to get me taken care of. Thanks, Danny! More

Awesome Service I really appreciated the prompt attention I received upon arriving for my oil change. Danny kept me updated with the progress of my vehicle and I was I really appreciated the prompt attention I received upon arriving for my oil change. Danny kept me updated with the progress of my vehicle and I was impressed with how quickly it went! That was very much appreciated as I had my 2-year old son in tow! More

Outstanding Experience Once you realize Subaru is an superior product I recommend you go to the professional's at Subaru of Jacksonville. I was recommended by a friend to s Once you realize Subaru is an superior product I recommend you go to the professional's at Subaru of Jacksonville. I was recommended by a friend to sales associate Sabino Martinez. Sabino worked with me to get the product I wanted & was treated with courtesy & fairness through the entire process. Once my vehicle arrived he answered all my questions in a way that demonstrated he truly cared about building relationships & service after the sale. I live over 2 hours from Jacksonville & it was worth it. I encourage you to give the team at Subaru of Jacksonville the opportunity to make ypu happy! More

Great Service, great car! Thanks, Jerry Johnson, for helping me get my 2018 Outback. Everyone at this dealership is friendly and willing to help. I love my new red car!! Thanks, Jerry Johnson, for helping me get my 2018 Outback. Everyone at this dealership is friendly and willing to help. I love my new red car!! More

Great buying experience.. Went to look at a vehicle.. and ended up purchasing the vehicle with a very pleasurable transaction..everyone was helpful and friendly..price was good Went to look at a vehicle.. and ended up purchasing the vehicle with a very pleasurable transaction..everyone was helpful and friendly..price was good and fair...not pushy listened and helped out...would but from again More

Great experience! Steve was very friendly, not pushy, got me a great deal on my trade in and was able to get me into the car I wanted with an amazing warranty at a grea Steve was very friendly, not pushy, got me a great deal on my trade in and was able to get me into the car I wanted with an amazing warranty at a great price. Mike was also very nice to deal with, he didn't try to sell me on a bunch of stuff I didn't need and was able to cut the financing rate my bank gave me in half. More

Second Car, First Subaru After my very first car finally gave up on me last week, the prospect of finding a new one seemed daunting. But David Dombrowski ensured that the expe After my very first car finally gave up on me last week, the prospect of finding a new one seemed daunting. But David Dombrowski ensured that the experience was nothing but pleasant and represented the Subaru brand well. He was friendly and informative, allowing me to explore different options while also managing my expectations. Leasing was unfamiliar territory, but was the best choice for me right now. David helped me secure a monthly rate I feel comfortable with and ultimately a car I'm proud of -- thank you so much! More

Efficient buying experience From star to finish they treated my time as valuable. I did not have to spend my entire day haggling for a decent price or processing the purchase pap From star to finish they treated my time as valuable. I did not have to spend my entire day haggling for a decent price or processing the purchase paperwork. Another think I liked here that did not happen was the other sales people did not try to scoop a deal out from under the person I was working with. This happened at every other dealer I went to and I just find that a distasteful practice among coworkers. More

excellence is the norm I moved from Pensacola, FL to Jacksonville in April. I've visited the dealership on several occasions- ranging from oil changes to possible battery is I moved from Pensacola, FL to Jacksonville in April. I've visited the dealership on several occasions- ranging from oil changes to possible battery issues, to most recently, new tires, an alignment and a wheel bearing replacement. No matter the task, big or small, the service department always received me warmly and professionally. I am active duty military, so my schedule is sometimes unpredictable, and they were very accommodating with appointment times as well as deadlines. I have to say that I am quite sad I have to leave them for a few years due to new orders, but I cannot wait until my Subaru Legacy is back in their hands. In the last appointment, my Subi came in with low tread on the tired, leaning slightly right, and with a lot of noise coming from the rear of the vehicle. The Subi left with new tires, an alignment, complimentary carwash, and with zero noise. I drove home with the stereo off just to enjoy how quiet my car was again. Never disappointed, and as I mentioned in the title- excellence is the norm at sojax. The service dept is always willing to educate the car owners about the intricacies of their vehicles, and always looking to improve the customer/dealership relationship. Thank you, sojax! More