Subaru of Jacksonville - Service Center

Always friendly and helpful with my service trips. Mike is always great at keeping me informed on my cars updates throughout any service trips so far. He’s always friendly and thorough making sure we Mike is always great at keeping me informed on my cars updates throughout any service trips so far. He’s always friendly and thorough making sure we are taken care of. Thanks! More

I brought my Outback in for routine maintenance and they completed it quickly, explained everything that was done, advised me of upcoming needs and had me out the door. Everyone from the person checking me completed it quickly, explained everything that was done, advised me of upcoming needs and had me out the door. Everyone from the person checking me in, Mike insuring all my questions were addressed to my check out was courteous and professional More

I’ve always felt I’ve been treated very well by Mike and everyone else at the dealership. everyone else at the dealership. More

Fast, high quality and professional service from Mr. Needham. He diagnosed the problem and was able to return the vehicle as promised. Thanks Mike Needham. He diagnosed the problem and was able to return the vehicle as promised. Thanks Mike More

Dave went above and beyond normal customer service to correct a problem we had with an accessory correct a problem we had with an accessory More

I came in for a 36k service. No appointment was necessary and I was in and out in under an hour. Mike Needham made everything effortless for me. My only complaint is that, SOJ No appointment was necessary and I was in and out in under an hour. Mike Needham made everything effortless for me. My only complaint is that, SOJ management Does not have the greatest customer waiting area. If I had to wait there for a long time, it would not be ok. A few comfortable recliners/chairs would not break the bank and would make all the difference. More

Kevin Hickle is a HERO to me! ! He talked me through FaceTime on how to change a fuse so I could have continued access to my phone, radio and map/navigation system while traveling. ! He talked me through FaceTime on how to change a fuse so I could have continued access to my phone, radio and map/navigation system while traveling. He asked me to pull over to be safe while he assisted me! Thank you Kevin Hickle! I was able to stay in touch with my 89 year old mom while traveling as well as following navigation system. . More

Took my car in for an issue with my battery charging and a general servicing . Mini Juarez-Melendez & Michael Berry were both fantastic/helpful. Great service. a general servicing . Mini Juarez-Melendez & Michael Berry were both fantastic/helpful. Great service. More

Mike is always so helpful when my wife and I need our car serviced. Because of him we will only come to Subaru of Jax for our car needs! serviced. Because of him we will only come to Subaru of Jax for our car needs! More

Always a class act at Subaru of Jacksonville. Mike Needham is a beast! Great to work with! His last name shouldn't be "Need-ham", it should be "Need-not-worry", because his guys will take ca Mike Needham is a beast! Great to work with! His last name shouldn't be "Need-ham", it should be "Need-not-worry", because his guys will take care of you. My tech brought me out to the car to review everything being done and were completed promptly and cleanly. Great experience! More