Mini Juarez-Melendez

I genuinely love Jacksonville Subaru. We bring my Subaru Ascent in regularly for maintenance and have had a couple of issues that the service department has gone above and beyond with! Th We bring my Subaru Ascent in regularly for maintenance and have had a couple of issues that the service department has gone above and beyond with! They truly look out for me and my family the way they take care of my car. They consistently go the extra mile to minimize any inconvenience. Mike Needham in particular is an outstanding service advisor. Not only are he and the rest of the staff friendly, welcoming, and helpful - they are knowledgeable, efficient, and so kind! They have helped me get work covered under warranties, ensured I had a loaner car when they’ve needed it for an extended period of time, and always instilled a top notch level of confidence in the reliability of my own car. I can not more highly recommend Jacksonville Subaru and their outstanding team! More

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The service and care given by Mike Needham and the entire service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. More

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This is the second vehicle I have purchased from this dealership and the same sales person. As before Mr. Jerry Johnson was helpful and showed me the vehicles I was looking for with me selecting the Asc dealership and the same sales person. As before Mr. Jerry Johnson was helpful and showed me the vehicles I was looking for with me selecting the Ascent Touring model. All of the people I deal with were very helpful and explained everything. More

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Always a great experience at Subaru of Jacksonville everyone is so polite and easy to work with everyone is so polite and easy to work with More

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I have enjoyed my Subura Forester all the people I meet thur Subura. Took my auto for 30day service check SUBURA IS AWESOME 👌 👏 thur Subura. Took my auto for 30day service check SUBURA IS AWESOME 👌 👏 More

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Enjoyed my experiences, both selecting and buying vehicles for my wife and son, along with checking out both of the new and used buildings and the service process. Robert (Sales) and Mini (Service) w vehicles for my wife and son, along with checking out both of the new and used buildings and the service process. Robert (Sales) and Mini (Service) were both Outstanding Professionals and I look forward to our encounters in the future. More

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This dealership is very attentive and friendly. We have always taken our Subarus there for service. We purchased our first Subaru there somewhere around 2007 or 2008. Were not able to purchase our We have always taken our Subarus there for service. We purchased our first Subaru there somewhere around 2007 or 2008. Were not able to purchase our 2019 Subaru there because there was no attempt by that sales person to help us in any way. This experience with Bob was 5+ Star. More

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The entire team was incredibly professional and wonderfully pleasant. They went out of their way to welcome us and make us feel at home. This is the 3rd Subaru we have purchased from Jerry Johnson. wonderfully pleasant. They went out of their way to welcome us and make us feel at home. This is the 3rd Subaru we have purchased from Jerry Johnson. He is very knowledgeable about all aspects of the vehicle, very professional and a joy to work with. The entire experience was overwhelmingly positive. More

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My 30 day check in the service dept was quick, took about 20 mins. Spoke with John Pitts, delivery specialists, about some quirks and questions I had. Both Mini in the service dept. and John answered every 20 mins. Spoke with John Pitts, delivery specialists, about some quirks and questions I had. Both Mini in the service dept. and John answered every question I had. The service from both was easy and friendly. Highly recommend this dealership and their staff. More

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I have purchased 5 Subaru's from this dealership because they are the best. No pressure, great pricing and service. I highly recommend them. I live 3 hours away, but will only go to them to purchase a new c they are the best. No pressure, great pricing and service. I highly recommend them. I live 3 hours away, but will only go to them to purchase a new car. Jerry Johnson is the best Sales person I have ever dealt with for any of my cars since 1979! More

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