Mini Juarez-Melendez
Mini Juarez-Melendez at Subaru of Jacksonville
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Mini Juarez-Melendez

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Mini Juarez-Melendez

March 09, 2024

Dealership Rating
Employee Rating

I recommend this dealership enough, both for sales and service. The service staff starting with their service manager Mike Needham, is always professional, accommodating, and friendly. When Mike is not More

by Darren
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Subaru of Jacksonville responded

Wow, Darren! Thank you so much for the really great review and kind words about our team. We are so happy you've enjoyed your experience with us and we look forward to seeing you again! Thanks for being part of our SOJAX family!

February 29, 2024

Dealership Rating
Employee Rating

This was our third purchase from Subaru of Jacksonville and we've been pleased each time. The sales staff and service department have always helped us out when needed. More

by keepontruckingdude
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 01, 2024

Subaru of Jacksonville responded

Wow, third purchase!? Thank you so (so so) much for trusting us to help you with your vehicles! We are always here if you need us and we love having you as part of our SOJAX family!

February 21, 2024

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Always receive quality service at the dealership, friendly staff, have been pleased with my Subaru Outback. More

by jppgator78
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Subaru of Jacksonville responded

Thanks for the review and feedback! We are glad you're enjoying your Outback. Thank you for being part of our SOJAX family!

January 25, 2024

Dealership Rating
Employee Rating

All personal were true professionals. Everyone I came in contact with was helpful and courteous. Thank you. More

by vbouffard99
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: AJ Miller, Steve Barba , All the young men that helped get my cell phone talking with the car. I do not have their names.

Jan 25, 2024

Subaru of Jacksonville responded

We are so glad you had a great experience with our team! Thank you for being part of our SOJAX family!

January 19, 2024

Dealership Rating
Employee Rating

The service representative really took care of my vehicle and my unexpected service plan issue. I wish I had been reminded to unlock my glovebox, if locked, so that my cabin air filter could be checked and c More

by wolftrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Subaru of Jacksonville responded

Thank you for the great review and the feedback! We appreciate you being part of our SOJAX family.

January 14, 2024

Dealership Rating
Employee Rating

Took time to listen, kept us informed and good explanation of problem and the solution. More

by jcleimer45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Subaru of Jacksonville responded

Thanks for the great review and kind words! We appreciate you being part of our SOJAX family!

December 27, 2023

Dealership Rating
Employee Rating

Mini the service advisor went to great lengths to get our car repaired when we did not have an appointment…the whole crew was excellent and did a great job getting us back on our way… More

by qqssqqss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Subaru of Jacksonville responded

We're so happy we were able to get you back on the road! Thank you for trusting us with your Subaru and for being part of our SOJAX family!

December 23, 2023

Dealership Rating
Employee Rating

They are always friendly and helpfull whenever I bring in my vehicle for service. Especially true when it comes to the service advisor known as "Mini". More

by cappazappa2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Subaru of Jacksonville responded

We love having you as part of our SOJAX family! Thanks for trusting us with your Subaru!

November 28, 2023

Dealership Rating
Employee Rating

Mini has always been top. notch tech rep and great.She took care instantly after 1 phone call .Thank you More

by Xonmob1
Recommend Dealer
Yes
Nov 28, 2023

Subaru of Jacksonville responded

Mini is FANTASTIC and we are so happy you had that experience with her. Thank you for the feedback, we appreciate you being part of our SOJAX family!

November 20, 2023

Dealership Rating
Employee Rating

I was very pleased with the service These guys are great Thankfully for there service More

by Cricket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

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