Subaru of Jacksonville - Service Center

Great dealership—great service with a smile. The service department turned around a transmission replacement fairly quickly and kept me informed the whole time. It was warranty work and I was treated well. department turned around a transmission replacement fairly quickly and kept me informed the whole time. It was warranty work and I was treated well. More

Service / Customer Service Excellence In a world where customer service is no longer job #1, Subaru has kept this excellence. My Subaru Crosstrek is my first Subaru. But due to the custo In a world where customer service is no longer job #1, Subaru has kept this excellence. My Subaru Crosstrek is my first Subaru. But due to the customer service of EACH area at Subaru of Jacksonville, I am now a loyal Subaru customer. Thank you! More

Wonderful and punctual service. Staff members were welcoming and informative of the repairs required. Was provided a loan vehicle for the day which was a refreshing experience compared to other retail welcoming and informative of the repairs required. Was provided a loan vehicle for the day which was a refreshing experience compared to other retailers of similar size. Highly recommend service at this location. More

Josh got things line up for replacement of the media module Got things lines up and got them done efficiently. The needed services were set up and accomplished within the time they laid out for me. . Got things lines up and got them done efficiently. The needed services were set up and accomplished within the time they laid out for me. . More

Jennifer took great care of my Forester. Cannot beat the great service or price. I would not take my Subaru anywhere else because Russell & Mike make sure the service experience is top shelf. great service or price. I would not take my Subaru anywhere else because Russell & Mike make sure the service experience is top shelf. More

SOJAX is number one what else can be said. My service that was not scheduled went perfectly as usual. I hope my new Dealership in my new State performs as with the same level of professionalism and court that was not scheduled went perfectly as usual. I hope my new Dealership in my new State performs as with the same level of professionalism and courtesy as SOJAX. If not I will make the trip back to SOJAX. More

Neve have any issues getting my car in for service. The staff is always friendly and very welcoming and answer all my questions. Services are done in a timely manner whether I’m hanging out or dropping off staff is always friendly and very welcoming and answer all my questions. Services are done in a timely manner whether I’m hanging out or dropping off. More

SOJAX provided great expedient service with safety in mind to all. I brought my car in for a routine scheduled checkup, oil change with tire rotation and was in and out within a half hour. Fantastic serv mind to all. I brought my car in for a routine scheduled checkup, oil change with tire rotation and was in and out within a half hour. Fantastic service! Thanks SOJAX service! More

Fast, Friendly, Efficient Dropped in for oil change and tire rotation. Service was fast, friendly and efficient. Comfortable waiting area with drinks and snacks to pass my time Dropped in for oil change and tire rotation. Service was fast, friendly and efficient. Comfortable waiting area with drinks and snacks to pass my time. I will be back. More

Danny had excellent customer service and was diligent with resolving the issue my vehicle had. He was understanding and kind while working through the process. I appreciate all the work the technician( with resolving the issue my vehicle had. He was understanding and kind while working through the process. I appreciate all the work the technician(s) did to fix the issue. Many thanks!! More