Subaru of Jacksonville - Service Center

36,000 mile check up Very fast and efficient used social distancing and came out to help when I thought something was wrong. Very pleased with the service and follow up. Very fast and efficient used social distancing and came out to help when I thought something was wrong. Very pleased with the service and follow up. More

Drop in repair Very friendly and prompt repair for replacement of headlights. My prior visits for scheduled service also handled very well. I have had my Subaru for Very friendly and prompt repair for replacement of headlights. My prior visits for scheduled service also handled very well. I have had my Subaru for 5 years and highly recommend this dealership. More

First Service First class car service, but more impressed with the attention to Covid protocol. Tables/chairs now established outside of the internal waiting room. First class car service, but more impressed with the attention to Covid protocol. Tables/chairs now established outside of the internal waiting room. Well done! More

Sales and Service are 2nd to none. We bought our vehicle back in January from salesman Sabino Martinez. I just took my Outback in for my first service and the staff was wonderful. Eve We bought our vehicle back in January from salesman Sabino Martinez. I just took my Outback in for my first service and the staff was wonderful. Everyone was polite, cheerful and professional. I will have all my future services performed at the dealership. More

I was very impressed with this dealership. They gave me a quick appointment since I was worried about my car after just arriving from New York. They lived up to the famous Subaru reputation quick appointment since I was worried about my car after just arriving from New York. They lived up to the famous Subaru reputation More

Jennifer has been my service manager for years and she consistently makes me feel welcomed and informed. I always get a clear explanation of what is being performed, why, and at what cost. I especially ap consistently makes me feel welcomed and informed. I always get a clear explanation of what is being performed, why, and at what cost. I especially appreciating being told whatever something is a priority or can be completed at a later date. Subaru of Jacksonville is worthy of their high ratings. More

I have been here several times for service. The service team is knowledgeable and efficient. Great customer service. I will not take my vehicle anywhere else. team is knowledgeable and efficient. Great customer service. I will not take my vehicle anywhere else. More

good. Visiting the car dealer for maintenance rates about as low on my list of preferred activities as visiting the dentist. Unfortunately, I can't really Visiting the car dealer for maintenance rates about as low on my list of preferred activities as visiting the dentist. Unfortunately, I can't really put off car maintenance when I start getting red lights steady or intermittent on my dash. I didn't buy my Subaru from them and went to OP instead because my Sales guy was a jerk back in 2013, but their Service area is a bit nicer and more open, and their Service reps are nice, even when I've been a little testy with them. They weren't pushy and were pretty accommodating, so ok, I'll write them the fair review they deserve. Thanks... but that doesn't mean I'll come thru any more than I absolutely have to, regardless of your frequent coupon enticements, which are too frequent for me to not consider annoying. I'll give Sales a thankful thumbs-up for not pouncing on me while I'm trying to kill time waiting for my car to be serviced, which really irks me. More

This is my 3rd visit to this dealership this month and I have been surprised and amazed each time at the steps taken to ensure that I was completely satisfied. I haven't ever experienced such customer servi have been surprised and amazed each time at the steps taken to ensure that I was completely satisfied. I haven't ever experienced such customer service elsewhere and will continue to service my (loved) Subaru here always More

Always great service across the board. From when i first visited this dealership 8 years ago and purchased my first Subaru to getting service done their on my 2nd Subaru. Highly recommend!! visited this dealership 8 years ago and purchased my first Subaru to getting service done their on my 2nd Subaru. Highly recommend!! More