Subaru of Jacksonville - Service Center

Very professional, always quick service, and some of the nicest employees I’ve ever dealt with at a car dealership. Subaru of Jacksonville always exemplifies what it means to be a reliable, friendly car dea nicest employees I’ve ever dealt with at a car dealership. Subaru of Jacksonville always exemplifies what it means to be a reliable, friendly car dealership. More

Answers To My Many Questions I accidentally opened the rear lift gate on my new 2019 Outback. It was open overnight and completely drained the battery. I started the car with jump I accidentally opened the rear lift gate on my new 2019 Outback. It was open overnight and completely drained the battery. I started the car with jump from my neighbor's car and drove to the dealership. Christian Parenio met me, had the car battery checked and determined it was still functional. He then answered my many question about this, my first keyless entry system. How the opening of the lift gate probably occurred and what I could do to prevent it from happening again. How the opened rear lift gate drained the battery. How I could release the gear shift that was locked when the battery was dead. How I could unlock the door when the battery is dead. More

Great! Everyone was friendly and readily answered my questions and any concerns I had. My wait time was reasonable; the customer courtesy room was pleasant a Everyone was friendly and readily answered my questions and any concerns I had. My wait time was reasonable; the customer courtesy room was pleasant and well-stocked. More

SERVICE & OVERALL DEALERSHIP Brought my 2017 BRZ in for 30K servicing, and as usual, Jennifer was "on top of things" and takes care of the maintenance aspect of my visit very well Brought my 2017 BRZ in for 30K servicing, and as usual, Jennifer was "on top of things" and takes care of the maintenance aspect of my visit very well. In general, I had found all of the staff to be very personable and competent. Peace, Fr. Alan Bower, Catholic Chaplain at UF HEALTH SHANDS HOSPITAL @ UF (Gainesville) More

Never fails to exceed Today I went in for an oil change and tire rotation and they had the best customer service. They even washed the outside of my car which is such a won Today I went in for an oil change and tire rotation and they had the best customer service. They even washed the outside of my car which is such a wonderful thing to have as an extra perk. It needed it. I always feel well taken care of at this dealership and always refer family and friends to go test drive. More

Loved it Nice, knowledgeable and efficient personnel. Services needed are explained before performing. Drinks and snacks are a pleasant surprise. Clean restroo Nice, knowledgeable and efficient personnel. Services needed are explained before performing. Drinks and snacks are a pleasant surprise. Clean restroom. Car wash was the icing on the experience. More

Excellent Dealer with great service! Have enjoyed my time being a Subaru owner! Everything from purchasing at Subaru of Jax to going for my services has been smooth and easy. Everyone is Have enjoyed my time being a Subaru owner! Everything from purchasing at Subaru of Jax to going for my services has been smooth and easy. Everyone is always so friendly and so helpful. At my latest visit, Dan and Mike M. serviced my car expeditiously! Thanks for your help! More

First service maintenance on new Forester This is my first service. Appointment was scheduled in advance for me by their website. Excellent service, prompt and most thorough! Loving my new S This is my first service. Appointment was scheduled in advance for me by their website. Excellent service, prompt and most thorough! Loving my new Subaru Forester! More

30k service and tires Our 2015 Subaru Outback just turned 34,000 miles and it was time for the 30,000 mile service. Called Kevin on Wednesday and he got us in at a time Our 2015 Subaru Outback just turned 34,000 miles and it was time for the 30,000 mile service. Called Kevin on Wednesday and he got us in at a time that was most convenient for us. I talked with the parts department to make sure they have it the type of tires that we needed, and Eric Matthews was very helpful and friendly. Dropped it off at 10 AM this morning and by 3 o’clock this afternoon they had done the complete service, all four new tires and a four wheel alignment too! Great price on the tires and they even did a complete wash and vacuum, and cleaned all the glass very nicely. We highly recommend Subaru of Jacksonville and would never think of taking it anywhere else, they are great! More

Service I had an issue with my battery. 2018 Subaru outback, had not started a couple times out of the blue with no apparent reason. So I had been stranded I had an issue with my battery. 2018 Subaru outback, had not started a couple times out of the blue with no apparent reason. So I had been stranded and had to call roadside assistance. When they tested the battery it tested good. But because they did not want to me to keep going thru this if it happened again, they gave me a new battery. That gave me peace of mind and also made me feel like they care about their customers. They always go the extra mile to make sure you leave with a resolution that you can be happy with. I can't say enough good things about this dealership. They do put the customer first! S. Nordin More