Subaru of Jacksonville - Service Center

Subaru of Jacksonville is the BEST!! In our 45 years of purchasing vehicles, Subaru of Jacksonville is at the top of the list. We have purchased 3 Subaru vehicles from them and every purc In our 45 years of purchasing vehicles, Subaru of Jacksonville is at the top of the list. We have purchased 3 Subaru vehicles from them and every purchase and service has been outstanding. On my most recent visit, Ryan, Max, Gabe and Josh took excellent care of me and my Subaru. I would recommend Subaru of Jacksonville to everyone looking for a vehicle or just needing service. Thank you for always making our visits such pleasant experiences. More

Great Service Went in to Service for a minor recall issue. Max and Gabe greeted me and handled it quickly. Kimberly (in Sales) helped me with the key access seat r Went in to Service for a minor recall issue. Max and Gabe greeted me and handled it quickly. Kimberly (in Sales) helped me with the key access seat reset. Above and beyond. Thank you! More

Initial service No wait to be seen. Prompt service. Comfortable waiting room- coffee, water, sodas and snacks were provided to make the wait very bearable. An estimat No wait to be seen. Prompt service. Comfortable waiting room- coffee, water, sodas and snacks were provided to make the wait very bearable. An estimate of an hour to an hour and 15 minutes was provided and it took just under an hour. Well Done! More

Customer service They greet you as soon as you walk in the door! Love it they got the problem solved the next day and it didn't interrupt my day They greet you as soon as you walk in the door! Love it they got the problem solved the next day and it didn't interrupt my day More

Great Customer Service I have been having my 2011 Legacy serviced here for the past two years. I live 45 minutes away and am new to this area. Subaru of Jacksonville has tak I have been having my 2011 Legacy serviced here for the past two years. I live 45 minutes away and am new to this area. Subaru of Jacksonville has taken very good care of my car since I moved here. Max and Gabe were so patient and kind. Taking care of the cars was my late husbands job, but I appreciate the time they took to make sure I understood everything they were going to do and did for my Legacy. Thank You! More

Service with care This dealership continues to show care for my vehicle and for my time every time I take it in for service. Their time estimates are quite accurate an This dealership continues to show care for my vehicle and for my time every time I take it in for service. Their time estimates are quite accurate and the staff (especially Gabe and Max in this case) are personable and professional. More

Excellent service!!! Arrived at service dept. on a Saturday afternoon close to closing time with a nearly dead battery. I was out of there in one hour with a new battery, Arrived at service dept. on a Saturday afternoon close to closing time with a nearly dead battery. I was out of there in one hour with a new battery, and 2 software updates free of charge! So happy! More

Superior Excellent experience! Jennifer and Kevin were terrific! Professional, accommodating, friendly and efficient. I would go back in a heart beat! Waitin Excellent experience! Jennifer and Kevin were terrific! Professional, accommodating, friendly and efficient. I would go back in a heart beat! Waiting area is spacious and perfect. More

Maintenance and great customer service Max and Gabe helped me so much and let me get out earlier then estimated allowing me to get to work on time with new tires and oil. :) Max and Gabe helped me so much and let me get out earlier then estimated allowing me to get to work on time with new tires and oil. :) More

Service Max is always smiling when I bring my Forester for a oil change & tire rotation. Also; very helpful with any questions you have. GREAT SERVICE 😃 Max is always smiling when I bring my Forester for a oil change & tire rotation. Also; very helpful with any questions you have. GREAT SERVICE 😃 More