Subaru of Jacksonville - Service Center

Great experiences, 5 star service Nothing but great things to say from buying two Subarus (see Juan Hernandez!) to all of the service performed. This crew understands great customer s Nothing but great things to say from buying two Subarus (see Juan Hernandez!) to all of the service performed. This crew understands great customer service and is by far the best dealership experience I've had for any car I've owned. They changed my mind for the better regarding what you should expect from the typical dealership experience. Lookout other dealerships, the bar has been set high. The service department is top notch, professional, and attentive to your needs. You can't go wrong with Jennifer Becker, Phil Porter Jr., Kevin McCarthy, and Russell Hyatt helping you out. More

Thank you Steven Wall: For going above and beyond the call of duty and delivering to my home my work badge! The work on my car was also great! Steven Wall: For going above and beyond the call of duty and delivering to my home my work badge! The work on my car was also great! More

Great Service, Very Little Time Service Department folks are always friendly, and courteous. The car comes back clean, and the work is finished quickly. I would recommend this dealer Service Department folks are always friendly, and courteous. The car comes back clean, and the work is finished quickly. I would recommend this dealership experience 5 out of 5 stars in just about every way possible. More

Patience with an "old lady" I have never bought a car by myself, ever. My salesman, Juan, deserves a "purple heart" for putting up with me! So patient, so ready to answer quest I have never bought a car by myself, ever. My salesman, Juan, deserves a "purple heart" for putting up with me! So patient, so ready to answer questions, made time for extra in-service on all the bells and whistles that I did not have on my previous car. Now, the time had come for the real test...the service department. I drove up for my 6000 mile oil change still with questions that the service manager patiently answered. I was made to feel important and that my questions were valid. The service was finished before I finished with the work I brought....wow!...that's a change. The technician went over what the service covered, I paid my bill, was walked to my now-washed-car and sent on my way with a smile!! More

Great Service Department We've been coming to Subaru of Jacksonville for over ten years. They always do their best to exceed expectations. Today I noticed that my passenge We've been coming to Subaru of Jacksonville for over ten years. They always do their best to exceed expectations. Today I noticed that my passenger sideskirt was missing a clip, probably from my kids getting out of the car. They took care of me, no charge in under 5 minutes. More

Wonderful service. I always come from Orange Park to have my car serviced here. The people are very professional and courteous. There was no wait time. My car was ret I always come from Orange Park to have my car serviced here. The people are very professional and courteous. There was no wait time. My car was returned to me all clean and had been vacuumed. I am glad I had my 18,000 mile check up at Subaru of Jacksonville! More

Express Service works exactly as advertised This is the second time I've used the Service Department of Subaru Jacksonville and the Express Service. Was in and out in a flash, plus left with a c This is the second time I've used the Service Department of Subaru Jacksonville and the Express Service. Was in and out in a flash, plus left with a clean car! More

Amazing service department Always fast service! Staff is extremely friendly. Snack/drinks are a huge plus during your short wait. Complimentary car wash tops it all off. Happy I Always fast service! Staff is extremely friendly. Snack/drinks are a huge plus during your short wait. Complimentary car wash tops it all off. Happy I bought my Subaru here. Did I mention first 3 years of services are free. More

The best service ever No waiting. Got me right in and diagnosed my problem immediately and fixed it promptly. Courteous, knowledgeable and professional. Best dealership I No waiting. Got me right in and diagnosed my problem immediately and fixed it promptly. Courteous, knowledgeable and professional. Best dealership I have been to in my 72 years More

New Battery purchase Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback a Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback and a 2019 Forester Sport, previously we had owned 2010 Outback that traded for the 2015 Outback. Our service experience started in October 2009. More