Subaru of Jacksonville - Service Center

service Steven Wall was very professional and made overall experience pleasant. Would recommend dealership to anyone. I was treated quite well and was impress Steven Wall was very professional and made overall experience pleasant. Would recommend dealership to anyone. I was treated quite well and was impressed. Good experience. More

Fast, very professional service. Subaru service at this dealership is outstanding. Always very respectful of your time and concerns. The service department has always fixed any issues Subaru service at this dealership is outstanding. Always very respectful of your time and concerns. The service department has always fixed any issues with both of my Subaru vehicles right the first time. Would not hesitate to use them. They always make sure that the service they provide is too notch. More

Best Car Dealership This dealership is extremely helpful in all departments from buying the car to the service department. I visited multiple dealerships when in the mark This dealership is extremely helpful in all departments from buying the car to the service department. I visited multiple dealerships when in the market to buy the car and had the best experience with Subaru of Jacksonville. Everything was straight forward and no "smoke and mirrors" with pricing or hidden fees. They made buying the car easy. Recently I went in again to have routine maintenance on the car and the service department was very helpful and did an excellent job. I was in and out in no time. More

Amazing Customer Service Max in the service department is absolutely second to none. He takes into hand your location and anything else that might be going on when assisting w Max in the service department is absolutely second to none. He takes into hand your location and anything else that might be going on when assisting with servicing your vehicle. I highly recommend Max, Subaru, and Subaru of Jacksonville to anyone who will listen! More

Make this your Subaru dealership! The employees of Subaru of Jacksonville are polite, knowledgeable and helpful. The scheduled appointments are always on time, and several times I hav The employees of Subaru of Jacksonville are polite, knowledgeable and helpful. The scheduled appointments are always on time, and several times I have made a call about an issue and they've told me to come right in. Personalized service is what people want, and Subaru of Jacksonville delivers. My service representatives have been Steven Wall and Max Talbert, both who have been able to easily answer my questions. SO GLAD I chose Subaru of Jacksonville. More

Left 2 mouse nests behind after opening my dashboard I took my car in for 2 open recalls and an oil change. One recall was a problem with the airbag necessitating opening up my dashboard. The technician I took my car in for 2 open recalls and an oil change. One recall was a problem with the airbag necessitating opening up my dashboard. The technician working on my vehicle found two mouse nests, one behind the cabin air filter and one behind my center console. Aside from the "gross" factor, mice and other rodents can cause major damage to vehicles like chewing through wiring. Instead of doing the right thing and removing the nests the technician simply closed my dashboard back up and noted the nests were there. I found that frustrating to say the least. When the dashboard was already opened up and the nests were easily accessible would have been the easiest time to remove those nests. Instead I'm simply told there is a potentially hazardous problem with my car which to resolve I either have to try to open my dashboard up by myself or pay someone hundreds to do it for me. What really irritated me was then being asked to give this delearship a good rating on this website. Sorry but no way am I giving you a good rating after this incident. More

no complaints they have improved their service procedures for routine maint. the current group of serv. personnel are polite and competent. back in 2015 I couldnt h they have improved their service procedures for routine maint. the current group of serv. personnel are polite and competent. back in 2015 I couldnt have said that, but it's better now More

Service Always friendly! Great service! Quick response! Subaru is Awesome! Keep doing good job ! I give you ????? Thank you very much! You are the best of the Always friendly! Great service! Quick response! Subaru is Awesome! Keep doing good job ! I give you ????? Thank you very much! You are the best of the best! More

Top Notch Customer Service! Mr. Talbert quickly and efficiently addressed my issues with my vehicle. He was patient and understanding and guided me in the right direction. Mr. Mr. Talbert quickly and efficiently addressed my issues with my vehicle. He was patient and understanding and guided me in the right direction. Mr. Talbert is a true asset to Subaru of Jacksonville. More

Great experience!! Was very helpful and informative! I would recommend the service department to everyone I know!! Customer service was great as well!! I will be back in Was very helpful and informative! I would recommend the service department to everyone I know!! Customer service was great as well!! I will be back in the future! More