Subaru of Jacksonville - Service Center
Jacksonville, FL
2,074 Reviews of Subaru of Jacksonville - Service Center
First Maintenance Very pleased with service at Subaru, all maintenance was done in an extremely quick time. All the personnel that I encountered were very pleasant and Very pleased with service at Subaru, all maintenance was done in an extremely quick time. All the personnel that I encountered were very pleasant and helpful. More
fast friendly service What I liked was that the technician who was working on the car came out to explain what it had found. No talking through a middleman. The lounge ar What I liked was that the technician who was working on the car came out to explain what it had found. No talking through a middleman. The lounge area was comfortable and I was in and out in less than an hour. Great place More
I not only LOVE my Ru. I love my SOJ dealer!! This is my first Subaru and I have had it for two years!! I named it Ru! I love Ru, it is an Outback! And I don’t want anyone working on it but Sub This is my first Subaru and I have had it for two years!! I named it Ru! I love Ru, it is an Outback! And I don’t want anyone working on it but Subaru of Jax! This is also the first time in my life I refuse to go to quickly lube places! Why would I when the service here is fast accurate and properly completed! The staff (like Mac and Danny) are friendly knowledgeable and helpful! I love SOJ so much we are now a two Subaru family as my son bought his first car here last year: the BRZ which he Loves Too!! More
Routine service visit It is easy and affordable to have my Subaru Forrester serviced. Just drive up and drop off and it's ready within an hour. The employees are friendly a It is easy and affordable to have my Subaru Forrester serviced. Just drive up and drop off and it's ready within an hour. The employees are friendly and always bring a smile! What a pleasant experience. More
Excellent Service and Personal Care & Concern Very impressed with this dealership and the employees in the service department! Took the time to find out the problems with my vehicle and truly care Very impressed with this dealership and the employees in the service department! Took the time to find out the problems with my vehicle and truly cared about my safety. Jennifer was the BEST!! Will drive my car 50 miles to service it here! Willie's welcome was also warm & sincere. More
Outstanding I had my first Subaru check up for my 2018 Subaru (never had a Suvaru before) and the experience was outstanding. Thankyou Kevin McCarthy for making I had my first Subaru check up for my 2018 Subaru (never had a Suvaru before) and the experience was outstanding. Thankyou Kevin McCarthy for making my experience so great not to mention that they were done in record time and even washed my car and vacuumed ... GREAT JOB GUYS ... Glad I got a Subaru ! More
Great service with concern for the customer’s schedule So glad they were able to take care of everything in one visit! I appreciate the helpfulness and so glad I didn’t have to make a second trip. So glad they were able to take care of everything in one visit! I appreciate the helpfulness and so glad I didn’t have to make a second trip. More
Best service Daniel Kane is very professional, welcoming, and efficient. Had a wonderful experience while getting an oil change. All dealership service departments Daniel Kane is very professional, welcoming, and efficient. Had a wonderful experience while getting an oil change. All dealership service departments should be like this. More
Subaru Service I've been by twice for the four free oil changes that come with the purchase of a new vehicle. Service is great! I dropped the car off and waited fo I've been by twice for the four free oil changes that come with the purchase of a new vehicle. Service is great! I dropped the car off and waited for about an hour for an oil change and car wash (complementary). It was super easy and painless. Danny was an exceptional service employee and addressed all my concerns. More
Going the extra mile I have been a Subaru owner for 21 years. Having lived in CT and FL, I have had experience with four Subaru dealerships and been pleased with all of th I have been a Subaru owner for 21 years. Having lived in CT and FL, I have had experience with four Subaru dealerships and been pleased with all of them. However, I want to single out Subaru of Jacksonville, Jacksonville, FL, for it’s outstanding care. Steven Wall of the Service Department, as well as all of his colleagues, have always gone the extra mile to be helpful and considerate. An added bonus is that in an apples to apples price comparison with another local dealership, Subaru of Jacksonville’s estimate came in hundreds of dollars less. I can recommend Subaru of Jacksonville with confidence. More