John Pitts

John provided a great detailed explanation of all the gee whiz controls, truly outstanding. His presentation was entertaining and engaging. You can tell he cares about his customers very much, is proud to wo whiz controls, truly outstanding. His presentation was entertaining and engaging. You can tell he cares about his customers very much, is proud to work with Subaru, and has a deep understanding of the technology behind all the user-friendly buttons and screens. I was sort of dreading the session as I have a short attention span and thought it would be just a tedious necessity, but John made it thoroughly pleasant. He annotated some of his technical explanations with sketches that made the explanations much faster and easier to communicate. He was patient with my dumb questions and gave complete and very insightful answers to every question. The time went by quickly and now I’m an expert, thanks to John. Thanks, John! More

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Very knowledgeable and patient. I look forward to my additional training on how to use my new car. I look forward to my additional training on how to use my new car. More

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John did a great job explaining many of the features our new Forester has; he is extremely knowledgeable, patient, and professional! new Forester has; he is extremely knowledgeable, patient, and professional! More

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John was very helpful answering all of our questions. He was thorough, took his time explaining how the many options worked and pleasant. This is the best car buying experience we’ve ever had. First clas He was thorough, took his time explaining how the many options worked and pleasant. This is the best car buying experience we’ve ever had. First class from start to finish! More

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No hassle purchase process, provided time to evaluate and decide, effective staff, customer focused, welcoming. decide, effective staff, customer focused, welcoming. More

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My wife and I dealt with a fantastic salesperson. Bob Forgea was professional in appearance and very knowledgeable about all product line without having to ask or look up an answer. No pressure, and Bob Forgea was professional in appearance and very knowledgeable about all product line without having to ask or look up an answer. No pressure, and worked around our budget. My wife and I are both happy whit both Bob and the others we were introduced to at the dealership. We will buy our next car from him. More

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Very professional and efficient. John does a great job with tech teaching. Scott has been very helpful in follow-up! Thanks!! John does a great job with tech teaching. Scott has been very helpful in follow-up! Thanks!! More

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It’s great that you provide help in using the utilities of the car instrumentation that is confusing. It was very helpful. We learned a lot and have to assimilate. John is a fountain of knowledge. Said he of the car instrumentation that is confusing. It was very helpful. We learned a lot and have to assimilate. John is a fountain of knowledge. Said he is available to clarify some things. More

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My experience started with a phone call from Anna Woodard letting me know that the car we are looking for is on the lot now and asked me to come visit. I left right away and was met at the door by Kimberly a letting me know that the car we are looking for is on the lot now and asked me to come visit. I left right away and was met at the door by Kimberly and she worked hard to make buying this car a great experience. Along with Brian, John Pitts and the gentleman at parts counter. Kimberly and her team made buying a car the most comfortable experience I have ever encountered. Kimberly and her crew are without a doubt an asset to Subaru of Jacksonville. This car is a Christmas present my wife has been looking for. Thank you all for making her dream come true. We wish you Kimberly and the entire team a Merry Christmas and a Happy, Healthy and Prosperous New Year. May all you wishes come true. Thank you. Rick Tarrant More

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This is our second Ascent from this dealership and we’ve been very pleased with both the vehicle and the service! been very pleased with both the vehicle and the service! More

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