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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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April 22, 2025

Excellent sales and service Best all around dealership A A A. A A A A More

by robkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Subaru of Jacksonville responded

Thank you for being part of our SOJAX family and trusting us with your Subaru! We look forward to seeing you again.

April 22, 2025

They are quick and kind. I love that there is a Cinnotis inside while waiting! The new location is so nice. More

by Anafernandez_799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Subaru of Jacksonville responded

We are so glad to see you enjoy our new location and the perks! Thank you for being part of our SOJAX family!

April 22, 2025

As long as I am Jacksonville, this is my dealership! Fast and Friendly Always! Thank you! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Subaru of Jacksonville responded

Thank you so much, Judy! We love having you as part of our SOJAX family and truly appreciate you!

April 22, 2025

Top notch dealership all around from purchase to service. If you are looking for a great reliable vehicle, no pressure sales, and easy access service, this is your place. More

by ltranter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Schneid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Conrad
Apr 22, 2025 -

Subaru of Jacksonville responded

We are so happy to read you've enjoyed your experience with our teams! Thank you for being part of our SOJAX family and we look forward to seeing you again!

April 21, 2025

Service advisor, Pat, recommended the services I needed to keep my vehicle running at its best! She made sure I had everything I needed while I waited. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Conrad
Apr 21, 2025 -

Subaru of Jacksonville responded

Thanks for the great review! We are so happy you enjoy your service with our team and we appreciate you being part of our SOJAX family!

April 19, 2025

The Subaru dealership in Jacksonville is by far the best! Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service departm More

by Sabrina.eiler21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Subaru of Jacksonville responded

We so much appreciate you choosing SOJAX and being part of our family! Thank you for the great review and kind words!

April 17, 2025

I had a problem with my battery. Mike Needham was fantastic as always. I was back on the road in no time. Stellar service at Subaru Jax! More

by Susan Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Subaru of Jacksonville responded

Thank you for trusting us to care for your Subaru and for being part of our SOJAX family!

April 09, 2025

Mike did a fabulous job. Very professional. Quickly corrected an error in my service contract. Service was prompt and done well. More

by rbarr1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and for trusting us with your Subaru. We appreciate you being part of our SOJAX family!

April 05, 2025

Wonderful and knowledgeable service staff. Dealership is immaculate and comfortable, the Cafe has some great food and coffee More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family!

March 20, 2025

My 30 day check in the service dept was quick, took about 20 mins. Spoke with John Pitts, delivery specialists, about some quirks and questions I had. Both Mini in the service dept. and John answered every More

by sbrannam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Subaru of Jacksonville responded

We are so happy the team was able to answer your questions! Thank you for being part of our SOJAX family!