Subaru of Jacksonville - Service Center

Service advisor, Pat, recommended the services I needed to keep my vehicle running at its best! She made sure I had everything I needed while I waited. to keep my vehicle running at its best! She made sure I had everything I needed while I waited. More

The Subaru dealership in Jacksonville is by far the best! Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service departm Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service department is best! More

I had a problem with my battery. Mike Needham was fantastic as always. I was back on the road in no time. Stellar service at Subaru Jax! Mike Needham was fantastic as always. I was back on the road in no time. Stellar service at Subaru Jax! More

Mike did a fabulous job. Very professional. Quickly corrected an error in my service contract. Service was prompt and done well. Very professional. Quickly corrected an error in my service contract. Service was prompt and done well. More

Wonderful and knowledgeable service staff. Dealership is immaculate and comfortable, the Cafe has some great food and coffee Dealership is immaculate and comfortable, the Cafe has some great food and coffee More

My 30 day check in the service dept was quick, took about 20 mins. Spoke with John Pitts, delivery specialists, about some quirks and questions I had. Both Mini in the service dept. and John answered every 20 mins. Spoke with John Pitts, delivery specialists, about some quirks and questions I had. Both Mini in the service dept. and John answered every question I had. The service from both was easy and friendly. Highly recommend this dealership and their staff. More

John was very helpful. He is a excellent salesman he is not pushy and is looking out for your best interest. Thank you. He is a excellent salesman he is not pushy and is looking out for your best interest. Thank you. More

When we brought in our 2021 Subaru Ascent due to burning smell in the engine, our service advisor, Mike Needham had it checked out. We found out it needed a very expensive repair. We had just gone out of ou smell in the engine, our service advisor, Mike Needham had it checked out. We found out it needed a very expensive repair. We had just gone out of our 100,000 mile warranty. Mike was so wonderful! He contacted Subaru and was able to have the repair charges covered. Mike kept us informed every step of the process and was also able to provide a loaner vehicle for the time the car was being repaired. We are so impressed with the level of service we were provided. This is our 3rd Subaru and really love the vehicles. Subaru of Jax’s commitment to great customer service is a testament to your entire team. A special Thank You to Mike! More

Friendly knowledgeable supportive relatable polite accommodating accessible accurate precise nonjudgmental nonpushy good listener respectful relaxed accommodating accessible accurate precise nonjudgmental nonpushy good listener respectful relaxed More

John Potts was extremely helpful with my questions about my cars features and the service team very accommodating. my cars features and the service team very accommodating. More