Subaru of Jacksonville - Service Center

Excellent service We bought our Forester from Subaru of Jacksonville in 2015 and they have been servicing it since. The buying process was easy and unstressful and the We bought our Forester from Subaru of Jacksonville in 2015 and they have been servicing it since. The buying process was easy and unstressful and the service department has met our needs promptly and efficiently. While we were out of state we had to take it to another Subaru service department, but problem not really resolved. Upon returning to Jacksonville ,this service department identified the problem, and replaced the malfunctioning part without charge, and provided us with a loaner car for the day. Our Forester was fixed quickly and well, plus it was cleaned inside and out! We thank Steven Wall for his knowledge and help in this matter. More

Josh was great! They did a great job replacing my transmission on warranty. Had a brand new Outback as a loaner while the work was being done. Didn’t cost me a penny. They did a great job replacing my transmission on warranty. Had a brand new Outback as a loaner while the work was being done. Didn’t cost me a penny. Thank you so much! More

Great service Fast and friendly service. Had my oil changed and my car washed in 30 minutes. All without having to schedule an appointment. Highly recommend their Fast and friendly service. Had my oil changed and my car washed in 30 minutes. All without having to schedule an appointment. Highly recommend their service. More

Routine Service Sales and service for a nrw 2011 Outback and a new 2017 CrossTrek have been first rate in all ways. This dealer offers trained, courteous, profession Sales and service for a nrw 2011 Outback and a new 2017 CrossTrek have been first rate in all ways. This dealer offers trained, courteous, professionals for every facet of their operation. My recent experience was with Bruce Holmes, Sales par excellence, and Danny Kane, Jr., who took charge of my initial service. I've driven Subaru's since 1974, dealt with several dealers since 1995. SOJAX is head and shoulders above any I've dealt with. More

ABOVE AND BEYOND!!!!! THANK YOU STEVEN WALL!!!!! I OWN A 2014 SUBARU OUTBACK I PURCHASED NEW FROM SUBARU OF JACKSONVILLE. THEIR SERVICE DEPARTMENT IS TOP NOTCH! THEY GO ABOVE AND BEYOND!! I BROKE I OWN A 2014 SUBARU OUTBACK I PURCHASED NEW FROM SUBARU OF JACKSONVILLE. THEIR SERVICE DEPARTMENT IS TOP NOTCH! THEY GO ABOVE AND BEYOND!! I BROKE A PANEL CLIP ON MY OUTBACK AND TODAY I BROUGHT IT IN TO BE REPLACED AND IT DID NOT COST ME ONE PENNY!!!!! COMPLIMENTARY PART AND LABOR!!!!!! THANK YOU STEVEN WALL AND THE SERVICE DEPARTMENT TEAM FOR ANOTHER AWESOME EXPERIENCE AT SUBARU OF JACKSONVILLE!!!!!!!!!!!! More

Best Customer Service Experience Ever! Steven truly has mastered customer service and what it means today. This is how you maintain loyal customers, having representatives like Steven liste Steven truly has mastered customer service and what it means today. This is how you maintain loyal customers, having representatives like Steven listening and being proactive to the needs of the clients. More

Timely, efficient and professional This was my 4th visit to the service department but the first time I dealt with Danny Kane Jr. Danny was incredibly helpful in answering a number of This was my 4th visit to the service department but the first time I dealt with Danny Kane Jr. Danny was incredibly helpful in answering a number of questions I had in a very thorough and professional manner. Too often I have had experiences at OTHER dealerships where I was assigned to either a tech savvy tech with little to no people skills...or a "schmoozer" who had little knowledge of my car. Danny was very pleasant and knowledgeable. I will definitely ask to deal with him on any future visits. He is a credit to your organization. More

Excellent Service Always accommodating, helpful, and quick. I have had great service provided to me each time I bring my car in. I would definitely recommend them. Always accommodating, helpful, and quick. I have had great service provided to me each time I bring my car in. I would definitely recommend them. More

Excellent service This is a wonderful dealership. Daniel Kane was very helpful and took excellent care of my car, going well beyond what was necessary. It was a great e This is a wonderful dealership. Daniel Kane was very helpful and took excellent care of my car, going well beyond what was necessary. It was a great experience overall! More

Excellent Service Steven really helped me when I was in a bind, I was traveling and needed help with my Subaru on a Saturday, and he went the extra mile to get me home. Steven really helped me when I was in a bind, I was traveling and needed help with my Subaru on a Saturday, and he went the extra mile to get me home. More