Subaru of Jacksonville - Service Center

Excellent Service Always accommodating, helpful, and quick. I have had great service provided to me each time I bring my car in. I would definitely recommend them. Always accommodating, helpful, and quick. I have had great service provided to me each time I bring my car in. I would definitely recommend them. More

Excellent service This is a wonderful dealership. Daniel Kane was very helpful and took excellent care of my car, going well beyond what was necessary. It was a great e This is a wonderful dealership. Daniel Kane was very helpful and took excellent care of my car, going well beyond what was necessary. It was a great experience overall! More

Excellent Service Steven really helped me when I was in a bind, I was traveling and needed help with my Subaru on a Saturday, and he went the extra mile to get me home. Steven really helped me when I was in a bind, I was traveling and needed help with my Subaru on a Saturday, and he went the extra mile to get me home. More

Excellent service department I can’t say enough about the service department at Subaru of Jacksonville and the experience I had working with Steven Wall, Service Advisor. I had pu I can’t say enough about the service department at Subaru of Jacksonville and the experience I had working with Steven Wall, Service Advisor. I had purchased my Subaru from another dealership (my mistake) I found out that my vehicle had a number of things that needed to be fixed. Subaru of Jacksonville worked with me to make sure my car got fixed at a price I could afford. Thanks you Steven and Subaru of Jacksonville More

EXCELLENT ON TIME SERVICE WE ARE VERY PLEASED WITH THE PERSONNEL AND SERVICE OF OUR JACKSONVILLE SUBARU DEALERSHIP. THEY ARE EAGER TO HELP IN EVERY WAY POSSIBLE TO MAKE OUR BU WE ARE VERY PLEASED WITH THE PERSONNEL AND SERVICE OF OUR JACKSONVILLE SUBARU DEALERSHIP. THEY ARE EAGER TO HELP IN EVERY WAY POSSIBLE TO MAKE OUR BUYING AND SERVICING EXPERIENCES HAPPY AND MEMORABLE. WE EAGERLY RECOMMEND STEVEN WALL IN SERVICE AND RYAN AND KIMBERLY IN SALES. THEY ARE JUST THE BEST!!! More

Outstanding service Excellent, friendly, thorough service by all of the service staff. I have been to the dealership for the last few years for service on the vehicle and Excellent, friendly, thorough service by all of the service staff. I have been to the dealership for the last few years for service on the vehicle and have received consistently excellent service. More

Stellar Customer Service - as always! I pulled in just for a scheduled oil change-- only to have my battery literally die in the bay. Even tho I was the last appt of the day Danny stayed I pulled in just for a scheduled oil change-- only to have my battery literally die in the bay. Even tho I was the last appt of the day Danny stayed late to get me taken care of. Thanks, Danny! More

Awesome Service I really appreciated the prompt attention I received upon arriving for my oil change. Danny kept me updated with the progress of my vehicle and I was I really appreciated the prompt attention I received upon arriving for my oil change. Danny kept me updated with the progress of my vehicle and I was impressed with how quickly it went! That was very much appreciated as I had my 2-year old son in tow! More

Great experience with the service department~ This is my second car from this dealership and I always take it there for service. They are friendly, helpful, knowledgeable, and timely. Great job! This is my second car from this dealership and I always take it there for service. They are friendly, helpful, knowledgeable, and timely. Great job! More

excellence is the norm I moved from Pensacola, FL to Jacksonville in April. I've visited the dealership on several occasions- ranging from oil changes to possible battery is I moved from Pensacola, FL to Jacksonville in April. I've visited the dealership on several occasions- ranging from oil changes to possible battery issues, to most recently, new tires, an alignment and a wheel bearing replacement. No matter the task, big or small, the service department always received me warmly and professionally. I am active duty military, so my schedule is sometimes unpredictable, and they were very accommodating with appointment times as well as deadlines. I have to say that I am quite sad I have to leave them for a few years due to new orders, but I cannot wait until my Subaru Legacy is back in their hands. In the last appointment, my Subi came in with low tread on the tired, leaning slightly right, and with a lot of noise coming from the rear of the vehicle. The Subi left with new tires, an alignment, complimentary carwash, and with zero noise. I drove home with the stereo off just to enjoy how quiet my car was again. Never disappointed, and as I mentioned in the title- excellence is the norm at sojax. The service dept is always willing to educate the car owners about the intricacies of their vehicles, and always looking to improve the customer/dealership relationship. Thank you, sojax! More