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Subaru of Jacksonville - Service Center
Jacksonville, FL
2,045 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,045 Reviews of Subaru of Jacksonville - Service Center
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February 28, 2022
Subaru of Jax continues to impress me with their customer service. The Service department far exceeded my expectation for the work they performed on my Crosstrek. I have experience with other manufacturers d service. The Service department far exceeded my expectation for the work they performed on my Crosstrek. I have experience with other manufacturers dealers, but Subaru of Jacksonville deserves their #1 Subaru Dealer rating! More
by MaxS
Helpful February 28, 2022
Always super nice and helpful. Great staff and great service. I won’t take my car anywhere else. Great staff and great service. I won’t take my car anywhere else. More
by Penny Janeway
Employees Worked With
February 28, 2022
Customer service at Subaru of Jacksonville Service Dept. Is excellent. Mike Needham is personable, knowledgeable and customer focused. Is excellent. Mike Needham is personable, knowledgeable and customer focused. More
by Susan Kay
Employees Worked With
February 22, 2022
The minor service and recall item were completed ahead of schedule. The only drawback was waiting for a loaner vehicle to be available. schedule. The only drawback was waiting for a loaner vehicle to be available. More
by H_mac
Employees Worked With
February 18, 2022
Friendly, knowledgeable. Greeted me when I arrived, explained what was going to be done and what it would cost. Greeted me when I arrived, explained what was going to be done and what it would cost. More
by Dr Bob
Employees Worked With
February 17, 2022
I had a hitch install. My service advisor was Mike Needham. Mike was awesome and the hitch install was perfect. My service advisor was Mike Needham. Mike was awesome and the hitch install was perfect. More
by redman6363
February 16, 2022
The dealership is very efficient , courteous and knowledgeable. Mike Needham is so personable and practical. knowledgeable. Mike Needham is so personable and practical. More
by Shveta
February 16, 2022
This dealership’s service always goes above and beyond. Mike makes sure everything goes seamless and is very knowledgeable. Mike makes sure everything goes seamless and is very knowledgeable. More
by Brandon
Employees Worked With
February 11, 2022
Mike was the BEST! Went above and beyond to take care of me. Thank you! me. Thank you! More
by Natashaeden
February 11, 2022
Did 30,000 mile checkup. Found the battery was low and changed that. Excellent service changed that. Excellent service More
by Dstewpvb
Employees Worked With
