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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,078 Reviews

2,078 Reviews of Subaru of Jacksonville - Service Center

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May 11, 2021

Mike Needham is always on top of his game! This dealership has the most courteous service I have ever had the pleasure of working with. I recommend them to all of my family and friends. More

by Nolefan6353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

We have had our Subaru serviced here 3 years. Always satisfied, always courteous, prompt, and reasonable. Thanks Mike Needham. Best service advisor in the Jacksonville area! More

by maxgoggans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
May 11, 2021

Great service. Service did not take as long as was told. Friendly personnel. Good waiting area, overall a great service experience from this dealership. Thanks... More

by mguinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Professional, courteous and prompt service. I brought my vehicle in for a scheduled maintenance service and everything went smoothly. The waiting area is clean and spacious and stocked with snacks, coffee More

by Kb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
May 11, 2021

We barely warmed our seats in the customer lounge before our service was completed! Gabe, Mike B., and Mike M. warmly welcomed us, made us comfortable, and shared specific details on services carried out. L More

by jollybread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
May 10, 2021

They make you feel like family here. I couldn’t be more happier with my Subaru Forester and the service department. I would never go anywhere else. More

by Marisa_sides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Landry
May 08, 2021

Always efficient, always friendly. Subaru of Jacksonville never disappoints. I’ve deal with Danny Jr. a few times and he is always very pleasant. Once you drive a Subaru, you’ll buy a Subaru...definitely tru More

by MaryT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

I was a walk-in for service. Gabriel greeted me and said it would take approximately 45 minutes. Then showed where I could wait. 35 minutes later my car was ready. Service completely and they even checked More

by rshumer252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
May 08, 2021 -

rshumer252 responded

Great service,great company

May 08, 2021

Oil change and tire rotation. Less wait time than expected. They said it would be about an hour and it was 30 minutes. Also received a coupon for a car wash. Very much appreciated. Thank you. More

by patty and tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Great experience! Went in for Express Oil Change. Greeted promptly. Given a thorough explanation of the service to be provided before and during visit. In and out in no time! Thank you! More

by Newbie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
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