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Subaru of Jacksonville - Service Center
Jacksonville, FL
2,078 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,078 Reviews of Subaru of Jacksonville - Service Center
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May 07, 2021
Excellent service. Helpful. Clear and concise explanation of service needed. Polite, and engaged staff. Good snacks and a clean waiting room. One of the nicest dealerships ever. explanation of service needed. Polite, and engaged staff. Good snacks and a clean waiting room. One of the nicest dealerships ever. More
by mjs121
May 07, 2021
I took my 2021 Forester for an oil change and also for a noise it is making. They couldn’t find the noise. I will take it back when I hear it again. Everyone was very nice. I didn’t wait long and was given noise it is making. They couldn’t find the noise. I will take it back when I hear it again. Everyone was very nice. I didn’t wait long and was given a loaner car. More
by S.coursey
Employees Worked With
May 07, 2021
Service department went above and beyond for my oil change. They were very efficient and overly pleasant! Best service I have ever had. Showed appreciation for my business and my time change. They were very efficient and overly pleasant! Best service I have ever had. Showed appreciation for my business and my time More
by Beccathomas100
May 06, 2021
My husband took our car for an oil change and said, “I always go to Josh, he’s never steered me wrong.” Josh is friendly, helpful and trustworthy. always go to Josh, he’s never steered me wrong.” Josh is friendly, helpful and trustworthy. More
by janicehknapik
Employees Worked With
Josh Sereda
May 06, 2021
Great service and professionalism .good business experience.got coupons for car wash but unable to use it at carspa because of our thule roofrack!that was a bit of a waste of time experience.got coupons for car wash but unable to use it at carspa because of our thule roofrack!that was a bit of a waste of time More
by ann.rice120
Employees Worked With
May 05, 2021
Fantastic customer service in the service department. Mike provided a fantastic customer experience and solved the problems I had and my experience was amazing. I’m happy going to this dealership. Mike provided a fantastic customer experience and solved the problems I had and my experience was amazing. I’m happy going to this dealership. More
by Edison Bustos
Employees Worked With
May 05, 2021
Great service. Very helpful. Short wait time. I was very pleased with my visit today to get my first oil change and service. Thank you. pleased with my visit today to get my first oil change and service. Thank you. More
by Midge
Employees Worked With
May 05, 2021
I bring my Subaru Crosstrek to the Jacksonville Subaru dealer for regular maintenance. They always do an outstanding job with service and repairs. They keep me informed of necessary maintenance, but are a dealer for regular maintenance. They always do an outstanding job with service and repairs. They keep me informed of necessary maintenance, but are also understanding of budget concerns. When I had a tire emergency nearby, my first response was to head to the dealership. They delivered excellent service quickly and courteously, and got me back on the road safely. More
by Tcathixson
Employees Worked With
May 04, 2021
My experience with the actual service of my vehicle was ok and yet to be seen if it’s worth it. My experience with getting my car detailed was horrible, they waived the fee but wasted my time. The experi ok and yet to be seen if it’s worth it. My experience with getting my car detailed was horrible, they waived the fee but wasted my time. The experience ordering a second key also horrible, I had to call them ( when they assured me they would call me) to see if it had arrived and when I went to get it programmed it was the wrong key, again they waived the programming fee but again wasted my time! More
by Kentsr3
