Subaru of Jacksonville - Service Center

I went in for my 60000 checkup. Mike Needham was my contact. They gave me a loaner and called me about rear brakes. Then called when completed. Mr. Needham was very courteous and professional. I really contact. They gave me a loaner and called me about rear brakes. Then called when completed. Mr. Needham was very courteous and professional. I really love that dealership. Service has always treated me very well. I feel comfortable antrust them. Oh and my dog and I love the Subaru! More

Mike and the people who worked on my car did a great job and were super straightforward and friendly. The service here was excellent and I will go back anytime I need a fix up! They told me it would take a and were super straightforward and friendly. The service here was excellent and I will go back anytime I need a fix up! They told me it would take a couple hours for my windshield and the time it would be done and gave me a call at that time! More

Mike Needham has gone above and beyond each time I take my car in for service. I have recommended him to all friends and family. I really trust his advice and opinions, you can tell that he takes pride in my car in for service. I have recommended him to all friends and family. I really trust his advice and opinions, you can tell that he takes pride in his work. More

Even though we were out of towners, They gave us a quick appointment to to fix a stuck key. Replaced shift lever at no charge. Service area well organized. Waiting area had coffee and snacks. All in al appointment to to fix a stuck key. Replaced shift lever at no charge. Service area well organized. Waiting area had coffee and snacks. All in all a stress free experience More

My first visit to the dealer from which I bought the car, for service re a recall. It was a very positive experience. People - friendly. Service - fast. for service re a recall. It was a very positive experience. People - friendly. Service - fast. More

Mike was fantastic, he was realistic about the services that a 10 year old Subaru really needs, and didn’t try to push any extras. that a 10 year old Subaru really needs, and didn’t try to push any extras. More

I went in because of water on the floor and my audio circuits not working. The issue was repaired along with 90k maintenance. Subaru should require moonroof drain maintenance which would have saved m circuits not working. The issue was repaired along with 90k maintenance. Subaru should require moonroof drain maintenance which would have saved me lots of money and repair. I’m very happy with my service. More

Great service! Everyone is polite and knowledgeable. Mike, our service manager, stayed in touch and provided all the service details! This is our goto service department! Mike, our service manager, stayed in touch and provided all the service details! This is our goto service department! More

Outstanding work and customer service. Everyone at the dealership is very friendly, very knowledgeable, very helpful in any ways and they are making you feel very special. dealership is very friendly, very knowledgeable, very helpful in any ways and they are making you feel very special. More

Mike Needham is very clear with explanations and is accommodating. The staff is pleasant and courteous. I had a loaner this visit which was a huge help with managing my schedule. accommodating. The staff is pleasant and courteous. I had a loaner this visit which was a huge help with managing my schedule. More