Subaru of Jacksonville - Service Center

Even though we were out of towners, They gave us a quick appointment to to fix a stuck key. Replaced shift lever at no charge. Service area well organized. Waiting area had coffee and snacks. All in al appointment to to fix a stuck key. Replaced shift lever at no charge. Service area well organized. Waiting area had coffee and snacks. All in all a stress free experience More

Great service! Everyone is polite and knowledgeable. Mike, our service manager, stayed in touch and provided all the service details! This is our goto service department! Mike, our service manager, stayed in touch and provided all the service details! This is our goto service department! More

I went in because of water on the floor and my audio circuits not working. The issue was repaired along with 90k maintenance. Subaru should require moonroof drain maintenance which would have saved m circuits not working. The issue was repaired along with 90k maintenance. Subaru should require moonroof drain maintenance which would have saved me lots of money and repair. I’m very happy with my service. More

Outstanding work and customer service. Everyone at the dealership is very friendly, very knowledgeable, very helpful in any ways and they are making you feel very special. dealership is very friendly, very knowledgeable, very helpful in any ways and they are making you feel very special. More

I had a great experience with my service. Mike Needham helped me and he was very thorough with the list of things I needed done. Thank you! helped me and he was very thorough with the list of things I needed done. Thank you! More

Mike made the appointment work and made sure we were satisfied customers. I appreciate that. We will definitely bring our Subaru back to Subaru of Jacksonville satisfied customers. I appreciate that. We will definitely bring our Subaru back to Subaru of Jacksonville More

Mike Needham is very clear with explanations and is accommodating. The staff is pleasant and courteous. I had a loaner this visit which was a huge help with managing my schedule. accommodating. The staff is pleasant and courteous. I had a loaner this visit which was a huge help with managing my schedule. More

Helpful, knowledgable and accessible. My service advisor -Mike Needham- went the extra mile to explain the situation with my vehicle, even lifting it up to show me the problem area. I also received a comple -Mike Needham- went the extra mile to explain the situation with my vehicle, even lifting it up to show me the problem area. I also received a complementary loaner to drive while my vehicle was in the shop. Service was fast time was fast too. They have earned a repeat customer! More

Friendly, professional, took care of the issues with the car as promised. Got in and out in a timely manner. Overall a very good experience. car as promised. Got in and out in a timely manner. Overall a very good experience. More

Mike was so patient and helpful when I brought my car in to be serviced at Subaru. He even helped me get an Uber home when there were no loaner cars available. I felt that my car was inspected thoroughly an to be serviced at Subaru. He even helped me get an Uber home when there were no loaner cars available. I felt that my car was inspected thoroughly and Mike took the time to explain the work that needed to be done and why it was important for my vehicle. 10/10 would recommend! More