Subaru of Jacksonville - Service Center

I had a great experience with my service. Mike Needham helped me and he was very thorough with the list of things I needed done. Thank you! helped me and he was very thorough with the list of things I needed done. Thank you! More

Helpful, knowledgable and accessible. My service advisor -Mike Needham- went the extra mile to explain the situation with my vehicle, even lifting it up to show me the problem area. I also received a comple -Mike Needham- went the extra mile to explain the situation with my vehicle, even lifting it up to show me the problem area. I also received a complementary loaner to drive while my vehicle was in the shop. Service was fast time was fast too. They have earned a repeat customer! More

Mike made the appointment work and made sure we were satisfied customers. I appreciate that. We will definitely bring our Subaru back to Subaru of Jacksonville satisfied customers. I appreciate that. We will definitely bring our Subaru back to Subaru of Jacksonville More

Mike was so patient and helpful when I brought my car in to be serviced at Subaru. He even helped me get an Uber home when there were no loaner cars available. I felt that my car was inspected thoroughly an to be serviced at Subaru. He even helped me get an Uber home when there were no loaner cars available. I felt that my car was inspected thoroughly and Mike took the time to explain the work that needed to be done and why it was important for my vehicle. 10/10 would recommend! More

Always excellent service, friendly staff, clear explanations & recommendations & they get you out in a timely manner! Pleasant waiting area too. I always bring my Subaru here! explanations & recommendations & they get you out in a timely manner! Pleasant waiting area too. I always bring my Subaru here! More

Friendly, professional, took care of the issues with the car as promised. Got in and out in a timely manner. Overall a very good experience. car as promised. Got in and out in a timely manner. Overall a very good experience. More

The staff was nice, friendly, and informative. They have a place to wait where there are complimentary food and drinks available. Not much available for children. a place to wait where there are complimentary food and drinks available. Not much available for children. More

I would give them 10 starts if I could. Service department is amazing. Loved Michael McLennon's energy. They always amaze me how quickly they complete my service under 30 minutes. department is amazing. Loved Michael McLennon's energy. They always amaze me how quickly they complete my service under 30 minutes. More

This dealership is always professional, courteous and helpful. I have the utmost confidence that I am receiving the best service available. I will definitely buy another Subaru at some point in the futu helpful. I have the utmost confidence that I am receiving the best service available. I will definitely buy another Subaru at some point in the future, and it will be from this dealership! More

A pleasure to visit this dealership. The service provided was fast, professional and efficient. Called in with a intermittent issue that was diagnosed and repaired without fuss. was fast, professional and efficient. Called in with a intermittent issue that was diagnosed and repaired without fuss. More