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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

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February 06, 2021

25, words not enough space! Have, enjoyed this (SUBARU) from our(1st) deal! Will, (SPREAD) the word to folks! Thank/You.Kath/AJ Henseler. WOW! More

by Forresterkathy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

As always. I received excellent and quick service. This is my fourth Subaru with this dealership since 2014. They have always given me excellent sales and service More

by LonnieJohnson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Service was able to take care of our Forester so we could get back on the road. We are assured our car is going to make the rest of the trip. More

by joebobc2c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Service was quick and good, only one disappointment, they did not have the recall part in stock where part of the appointment was made for More

by Douwe de Boer
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

What a super convenient drop-off and pick-up service Subaru of Jacksonville offers, and a loaner is a great bonus! I took my 2015 Subaru Outback in for 90K mile maintenance and to have a noise checked More

by robinds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Helpful staff that kept me informed at every step along the way during my recent visit for service. I appreciated the update before parts were replaced and the discussion about which repairs were more impo More

by Tires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Carter
February 03, 2021

Went in for my service right before the 36K miles warranty was up. Danny was very accommodating, got me a loaner, and was really professional and kind working with me on the issue. Everything is reso More

by brandonplowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

I was genuinely honored to have Mr. Porter allow an exception to having service work performed while the service area was under renovation. There is a true dedication to customer service and satisfacti More

by JaxDogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Phil Porter
January 26, 2021

Another great visit to Subaru of Jacksonville. Despite there being a considerable amount of work improvement being carried out in the forecourt my service went smoothly. Friendly and efficient staff. More

by JimmyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2021

I drive my 2001 Forrester 36 miles ,since 2004, to have it serviced at JAX Subaru. On the last visit, 1/6/20 Service Advisor, Danny Kane Jr. was was polite with no pressure and no upsell. Master Tech Roy More

by PG
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Seerattan
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