Subaru of Las Vegas

Joshua went above and beyond helping us look for a used vehicle. He was quick to respond, professional, and honest with all of our tough questions. We were thrilled with his service. We ended up going with vehicle. He was quick to respond, professional, and honest with all of our tough questions. We were thrilled with his service. We ended up going with a different dealership because Subaru of Las Vegas said they will not negotiate on prices. If they change this policy in the future we would most certainly buy from them and only use Joshua as our sales representative. We can not speak highly enough of our customer experience with Joshua. Please keep him around for many many years so we can try again with our next vehicle needs. More

I was given priority access to a newly arrived 2026 Subaru Trailseeker Limited after expressing an interest in that particular vehicle a few weeks ago. It was a great purchasing experience for me as a Subaru Trailseeker Limited after expressing an interest in that particular vehicle a few weeks ago. It was a great purchasing experience for me as a loyal Subaru Customer since 2010. More

Great drink/snack station, friendly no pressure service. Rodrigo was very personable and made the experience seamless. Presenting the car to us with the bow on it for photos was a nice added touch. Rodrigo was very personable and made the experience seamless. Presenting the car to us with the bow on it for photos was a nice added touch. More

We had a great experience Joshua, was very patient with us, with what we were wanting and understanding. us, with what we were wanting and understanding. More

I love going to Subaru of LV as everybody is so friendly. When youre there, you dont feel pressured. This is the 4th car i purchased from there and I highly recommend Mark Durmiendo! When youre there, you dont feel pressured. This is the 4th car i purchased from there and I highly recommend Mark Durmiendo! More

Deceptive business practices with up sale techniques to create fear/scare tactics. My car is coming in for the 12k service/oil change. Immediately I am told they highly recommend an alignment, at $199.00 create fear/scare tactics. My car is coming in for the 12k service/oil change. Immediately I am told they highly recommend an alignment, at $199.00. I said, why, my car doesn't pull, it would go straight on a flat road until it ran out of gas. I have owned cars my whole long life, and while not a mechanic, I think I have a pretty good understanding of basic car functioning. So, at this point, I am saying no, so they up the ante. Your tires could wear out unevenly, and cause the need for tires sooner. Really, a car that is functioning exactly as intended would have uneven tire wear? The sale tactics continued, I said no, how many times would I need to say that? I am a hard pass. Ok, he gives up. Fast forward to coming out to me with the paperwork to sign, service has been completed. So I say, let me ask you this, if I came in, and said, hey, my car is pulling to the right, would the alignment have been fully covered by my warranty. He hemmed and hawed, and said yes. So I continued, you would willing sell me something I don't need for $199, but if I did need it, it would be free under the warranty. He said, well, yes. I said I wanted my concerns over what I see as deceptive practices shared with a service manager and I would like a call. No call. I reach out today, and I do get a call back. The manager was condescending, and did nothing to really show concern. I was treated like a giant pain, and if I could please just quietly go away, is the feeling I received. I told her that is how I was feeling, and she said she didn't mean to come across that way. Here's the deal, in my opinion, she tried to "sell" me that this 12k alignment is a "industry wide recommendation" (no doubt dealerships that want more revenue?). I asked, are you telling me that this is recommended by Subaru - and she said no. So there you have it, buyer beware, you are going to get gouged for unneeded service, all with a smile, unless, unless you complain about it, then you can just get lost. I say, get lost first, avoid them. More