Subaru of Pembroke Pines

Awesome staff. Great price One of the few dealers where everyone I interacted with was genuinely interested in earning my business. Merva and the rest of the staff couldn’t have One of the few dealers where everyone I interacted with was genuinely interested in earning my business. Merva and the rest of the staff couldn’t have been more courteous and they were able to get me a great price on my 2019 Crosstrek. More

excellent service All good, Joe did a nice job. No need to say more, but since you insist, excellent, timely, communication, assertiveness, everybody was nice, didn't t All good, Joe did a nice job. No need to say more, but since you insist, excellent, timely, communication, assertiveness, everybody was nice, didn't try the coffee but I'll next time and will rate it too. More

Buying a new car Be more prepared and know price and what you are looking for. Spent to much time figuring it out there took up to much time. Be very specific with sal Be more prepared and know price and what you are looking for. Spent to much time figuring it out there took up to much time. Be very specific with salespeople about what you want. More

Great service! Great service and great experience! Thank you to the staff of Pembroke Pines Subaru, especially Dirk & Jaime Gaitan who made sure I was well taken ca Great service and great experience! Thank you to the staff of Pembroke Pines Subaru, especially Dirk & Jaime Gaitan who made sure I was well taken care of. More

Andres was great Although the end product was satisfactory, getting there was difficult. Even though we were ready to pay a substantial down payment on the car and had Although the end product was satisfactory, getting there was difficult. Even though we were ready to pay a substantial down payment on the car and had secured outside financing, the dealership's management initially defied standard practice and demanded that they be in receipt of the payment from our outside financers before we could take the car home. This is especially nonsensical given that we have bought a car from this dealership as recently as two years ago and this was not an issue then. No one from management was able to provide a satisfactory explanation for why this was demanded. The dealership's manager, Duane Massa, managed to be downright condescending while failing to explain this. The saving grace of our experience was Andres Gomez, our salesperson, who did everything in his power to make sure we had a good experience and was crucial in resolving this dispute. More

Great service in a short time I was helped by Steven Ross and my car was worked on by Yamil and both were very nice and kept me informed throughout the whole time my car was being I was helped by Steven Ross and my car was worked on by Yamil and both were very nice and kept me informed throughout the whole time my car was being worked on. Will be looking forward to coming back for upcoming service. More

Great service I would like to thanks everyone for the great attention I was given. Starting from Aldo and concluding with Jaime. Really happy with my deal and t I would like to thanks everyone for the great attention I was given. Starting from Aldo and concluding with Jaime. Really happy with my deal and the process, the only thing that needs to improve is the delivery time after the deal is done. Although car was perfectly clean. Loved the bbq while waiting. More

Good experience I returned one previous lease car and got me a brand new Forester in the color I wanted and with the extras I wanted. The salesperson Mr. Allan Medina I returned one previous lease car and got me a brand new Forester in the color I wanted and with the extras I wanted. The salesperson Mr. Allan Medina was extremely helpful and negotiate me a good price. More

After the sale very poor customer service. Contacted dealer numerus times regarding if they have my new tag for pick nobody could figure out information regarding my tag that was prepaid at tim Contacted dealer numerus times regarding if they have my new tag for pick nobody could figure out information regarding my tag that was prepaid at time of purchasing vehicle. More

Service was quick and clear. My sales representative was very helpful. She was knowledgeable and made buying the car simple. She explained the functions of the car and invit My sales representative was very helpful. She was knowledgeable and made buying the car simple. She explained the functions of the car and invited me to come in to the dealership to learn more. More