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Subaru of Pembroke Pines

Pembroke Pines, FL

4.8
2,226 Reviews
At Subaru of Pembroke Pines, we offer new Subaru cars in Pembroke Pines, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Pembroke Pines. We proudly serve new and used car shoppers from all over the south Florida communities of Kendall, Fort Lauderdale, Miam, and Dade County. For years, our financial staff at Subaru of Pembroke Pines has offered expert advice for those seeking a great Subaru car loan or lease. Our service doesn't stop there. Pembroke Pines customers can come in and take advantage of our knowledgeable Subaru car repair technicians and a fully-stocked inventory of Subaru auto parts.
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16100 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 2,226 reviews

February 20, 2019

Nearly impossible to reach My chief concerns involve the length of time it took for me to reach the service department (more than 25 minutes, plus getting disconnected twice) an More

by FixItPlease
Recommend Dealer
No
Employees Worked With
Joe in Service
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Dear customer: We're sorry we failed to meet your expectations. We would like to learn more so we can address and assist you further. If you could please email us your: 1. Full name 2. Phone number *Or the full name and phone number associated with your vehicle. This is how we can begin our discovery process. Email us at: customer-replyspp@czag.net. You may also contact the Store's Service Department Manager, Chris Vasquez directly at 954-443-2380 or via email at cvazquez@czag.net -We welcome the opportunity to learn from your experience so we can give it the attention and it demands to take the proper corrective measures. Thank you.

February 20, 2019

Service visit Very courteous and professional service dept. visit took a little longer then expected to resolve issue but they resolved the issue satisfactorily. St More

by JVAZQUEZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2019

Great service but took too long Excellent service but 3 hours was a bit long for an 18k service. I still would recommend this dealer service because i trust them. The waiting area is More

by hootymiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Thanks for taking the time to leave your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

February 20, 2019

Awesome experience!!! Stephen the advisor and Steve the mechanic are awesome. Very professional, they know exactly where the problem is, they are the experts. I would defin More

by PURIARTE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve (mechanic) , Stephen Scott Mankin
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2019

Service for Impreza Top notch!! Best service and employees...Thanks for the free gas tank and oil change. Small things like that get a long way with customers. More

by Eduardozm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven from Service department, Audwin Lovinsky
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2019

Excellent service Fast service, on point and amazing customer treatment, super clean facility, friendly staff and great mamagers. Parts department blew my kind with all More

by allanmedina81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kahuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Subaru of Pembroke Pines responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2019

Super Dealer Professional sales Juan Carlos Morales fue el me vendio el carro , yo era cliente de Bird road subaru en miami, pero despues de la experiencia tan buena y profesional qu More

by gerzugu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Morales
Feb 25, 2019 -

Subaru of Pembroke Pines responded

Nos esforzamos por obtener el 100% de satisfaccion, y es genial ver que tuviste una experiencia tan positiva en Subaru of Pembroke Pines. Por favor no dude en llamarnos si necesita algo mas!

February 18, 2019

Excellent Experience Our buying experience was by far the best we've ever had purchasing a new vehicle. Merva, Jaime and everyone were very nice and friendly and made us f More

by OdyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merva Jackson
Feb 21, 2019 -

Subaru of Pembroke Pines responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Pembroke Pines! Thank you so much again for your feedback! We hope you have a great day!

February 18, 2019

Smooth Experience Thank you Joe Salerno for a smooth service and for alerting me to the need for bearings. You took very good care of me and my Subaru. It was a seamle More

by JAHMIN7779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Feb 21, 2019 -

Subaru of Pembroke Pines responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2019

Simpy the best! I completely recommend this location for your Subaru servicing. The staff is super friendly, professional and Joe did a great job on the needs for my More

by FERNY218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Emmanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Subaru of Pembroke Pines responded

Hi, thank you so much for your positive comments about Subaru of Pembroke Pines! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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