Subaru of Pembroke Pines

EXTRAORDINARY Contacted dealership via internet. Response back was quick. A follow up email from dealership assigned a sales rep (Jorge) to me. We set up an appoint Contacted dealership via internet. Response back was quick. A follow up email from dealership assigned a sales rep (Jorge) to me. We set up an appointment for a test drive of the Forester. Upon arrival, sales rep greeted us, Vehicle was waiting and ready for test drive. Sales rep explained features. We had questions regarding another trim, and also another interior color. He was very honest with his answers, without favoring one trim over the other. and showed us the other interior in another vehicle. We value honesty in a sales rep which was evident in Jorge. Overall experience was EXTRAORDINARY as indicated in my title. Very friendly, non pressurized environment. One of the best experiences in purchasing a vehicle. More

Usually buying a car is an unpleasant, arduous ordeal, but the folks at Subaru of Pembroke Pines make the experience less intimidating. They are professional and friendly, and even though they are obvious but the folks at Subaru of Pembroke Pines make the experience less intimidating. They are professional and friendly, and even though they are obviously still in the business of selling cars and turning a profit, the dealers are pretty upfront and helpful. I think they genuinely love their product, and know that Subaru is loved by their clients. More

Great buying experience I was pleased with my buying experience and especially my sales person Jorge. I would recommend this dealership,Jorge in particular, to anyone looking I was pleased with my buying experience and especially my sales person Jorge. I would recommend this dealership,Jorge in particular, to anyone looking for customer service and knowledge. More

Great Service! Tire (s) pressure was low on my 2018 Forester and the light on the dashboard came on to let me know. I brought it over to my Subaru dealer in Pembrok Tire (s) pressure was low on my 2018 Forester and the light on the dashboard came on to let me know. I brought it over to my Subaru dealer in Pembroke Pines and they not only fixed it, but also gave me a free car wash. The service people handled everything in a very respectful and professional manner. Timing was great too. Thank you to all staff there for your continued service to a loyal Subaru owner! More

Excellent Customer Service We had set an appointment for 7:30 am as we have to drive 48 miles to get there and do not want to face southbound traffic in the afternoon. A new ser We had set an appointment for 7:30 am as we have to drive 48 miles to get there and do not want to face southbound traffic in the afternoon. A new service advisor (Elba) met us withing 3 minutes of arriving and wrote up what we wanted accomplished. She checked back with us every 15-20 minutes, had our car ready in an hour and went over the status of our overall car maintenance without and pressure to things done once the car was delivered from the wash area. Great experience. More

I was very happy and pleased with the customer services and well as my sale person. My car was delivered to my house during covid19 so I didn’t have to leave my house. Thank you and well as my sale person. My car was delivered to my house during covid19 so I didn’t have to leave my house. Thank you More

Would have given a 5 if we were not tricked in financing Johnson Emannuel was awesome. Reason why we did not give a 5 star, we specifically asked for a finance term of 60 months term. Our mistake was not Johnson Emannuel was awesome. Reason why we did not give a 5 star, we specifically asked for a finance term of 60 months term. Our mistake was not to review the papers when signed, but with the back and forth, we were not thorough in checking. When we got home we realized they financed our purchase at 63 months. More

Thank you for having the following service representatives on your staff: Steven Ross, Elba, Steven from the shop service, and Liz Beth. Very thoughtful! Generous with their knowledge , care representatives on your staff: Steven Ross, Elba, Steven from the shop service, and Liz Beth. Very thoughtful! Generous with their knowledge , care , and attentiveness. More

Excellent customer service. Thank you Elba!!! Service was quick and communication was timely. Thank you so, so, so, so much for a job well done!!!! was quick and communication was timely. Thank you so, so, so, so much for a job well done!!!! More

Honestly the best experience I’ve ever had at a dealership. Tomas is awesome! Will be recommending my friends. Great team you guys have going! dealership. Tomas is awesome! Will be recommending my friends. Great team you guys have going! More