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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,376 Reviews

2,376 Reviews of Subaru of Port Richey - Service Center

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May 30, 2025

Was charged by service department $155 for “diagnostics “ to tell me my tire had a bubble in it. Ridiculous charge. Poor explanation of service. Also never got a call afterwards about satisfaction or a surve More

by MYYANKS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Hubert
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Subaru of Port Richey responded

Hi MyYanks78, We're sorry to hear about your recent visit and understand your frustration with the diagnostic charge and lack of follow-up. Our diagnostics include a full inspection of the vehicle, but we agree it should have been explained more clearly. We also regret that you weren’t contacted afterward. That’s not the experience we aim to provide. We’d like the chance to make things right. Please reach out to our Service Manager, Brian Skelton, at bskelton@lokey.com or 727-862-9044 so we can talk further and address your concerns. Thank you for your feedback; it helps us improve. Sincerely, Subaru of Port Richey

May 27, 2025

I have been dealing with Subaru of Port Richey since 2016. They have an amazing team of people and a fantastic service department! Spencer has been my "go to guy" when it comes to taking care of both More

by carlrandall0118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Subaru of Port Richey responded

Thank you so much, Carl! We really appreciate your loyalty and kind words. It means a lot that you’ve been coming to us since 2016, even with a dealership closer to home. We're glad to hear Spencer has taken such great care of you and your vehicles. He’s a valued part of our team, and we’ll be sure to pass along your thanks. You're truly a VIP to us, and we’re grateful for your continued trust. We look forward to helping you for many more years to come! ~ The Subaru of Port Richey Team

March 22, 2025

Great service throughout the process. Scheduling the appointment was easy on line, greeted upon arrival, updates to status of the service call were frequent and appreciated, final review More

by MARINELAMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Subaru of Port Richey responded

We love making service easy from start to finish! Thank you for giving our team a fantastic rating and letting us know that we're hitting the mark. Is there anything else you need? Reach out and let us know!

January 20, 2025

I now live in Winston Salem, NC 27101 and have my Subaru serviced at the local Subaru dealership. Please remove me from your emails, texts, US mail, etc. Thank you. More

by stantonnow2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not at this time
Jan 21, 2025 -

Subaru of Port Richey responded

Thank you for sharing your feedback. To best assist you, please contact our dealership directly at (732) 634-0100.

December 11, 2024

Fast clean, has food and beverages. Wish it was closer to my house. Good people to deal with. More

by CZIVOLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrissa Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Spencer is one of the best service department professionals I have ever worked with. While I was unhappy that my issue took 8 hours over 2 days to resolve, my displeasure had nothing to do with h More

by Lsrproductionsfl
Recommend Dealer
Yes
Employees Worked With
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

?When I first start leasing,the service great.Now it's who can the buck in fastest time.Srew the service.Subaru puts fine car.But the service both in sales and service to the car has slipped.This my 6 yea More

by johnleahy598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Servedio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Whitney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Naegele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Berardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Great dealership with the exception of the finance department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve More

by RAWUSCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Servedio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Lindgren
November 20, 2024

Don was knowledgeable and very helpful in our search for a car after ours was totaled from hurricanes. More

by saranterry
Recommend Dealer
Yes
Employees Worked With
Don Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Top notch service and sales staff and facility. This is our 2rd vehicle purchased from your dealership. More

by mtsnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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