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Subaru of Port Richey - Service Center
Port Richey, FL
2,376 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,376 Reviews of Subaru of Port Richey - Service Center
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January 27, 2020
Excellent service and greaat staff! Been using Lokey Subaru for years now. Brian Skelton has always given me excellent service and over the years now I consider him a friend! The service Been using Lokey Subaru for years now. Brian Skelton has always given me excellent service and over the years now I consider him a friend! The service crew has always done a great job on my Subaru. This is my 2nd Subaru and my first one went over 300,000 miles! I will be buying a new Subaru this year. They are the greatest cars! I trust Lokey and Brian to get me a great deal. More
by Lana/Pete
Verified CustomerEmployees Worked With
Other Employees :
All service men have been great., Wes Wanamaker, Gregg Meyer
January 25, 2020
Love this place. Everyone is accommodating. Service is great! Mark the sales manager is outstanding! Highly recommended. Want a great deal on a vehicle look no further!!! great! Mark the sales manager is outstanding! Highly recommended. Want a great deal on a vehicle look no further!!! More
by DJONES5818
January 25, 2020
excellent sales and service Very professional salesman and service persons. I do not like to be held hostage and demanded to write at least twenty five words about service. Very professional salesman and service persons. I do not like to be held hostage and demanded to write at least twenty five words about service. More
by casaluma
Employees Worked With
Tony Stout
January 25, 2020
Best and friendliest service you can ask for spencer and marylin are awesome service advisors! They kept checking on me gave me water and service was fast! marylin are awesome service advisors! They kept checking on me gave me water and service was fast! More
by sixela2978297
Employees Worked With
Spencer Whitney Marylin Melendez
January 24, 2020
This dealership is wonderful, professional staff, the service center really puts your mind at rest. Outstanding service. Dealership manager is always ready to help anyone. service center really puts your mind at rest. Outstanding service. Dealership manager is always ready to help anyone. More
by rjshadow3
Employees Worked With
Other Employees :
Philip Barker, Gregg Meyer, Mark Belviso, Tony Stout, Nasser Abdallah
January 22, 2020
Sparkplugs My last visit was a 60000 mile check up. I was not to happy to hear that the spark plug had to be replaced. They should last longer than that. other t My last visit was a 60000 mile check up. I was not to happy to hear that the spark plug had to be replaced. They should last longer than that. other than that all was fine. More
by debbiedieter42
Employees Worked With
Other Employees :
Brett Newell, John Checque, Todd Cross, Gregg Meyer
January 21, 2020
We purchased a used truck on 12/17/19. Messrs. Servedio, Whitney, White, and a young lady in the Titles Dept. have been exceptional in assisting us in all of our needs. Whitney, White, and a young lady in the Titles Dept. have been exceptional in assisting us in all of our needs. More
by NormanStier
Employees Worked With
Other Employees :
Spencer Whitney, Troy White, unknown lady in Titles Dept.
January 21, 2020
3rd recall taken care of. Appreciated the tank of gas for the inconvenience of part needed not being ordered/in stock last time I was in for recall #2. the inconvenience of part needed not being ordered/in stock last time I was in for recall #2. More
by HALLAZIN
January 17, 2020
free oil change cost me $341.26 I am 81 years old, .went for my "free" oil change. I am only here in Florida for 6 months, so my 2001 Lincoln Continental that I purchased in Nov. of I am 81 years old, .went for my "free" oil change. I am only here in Florida for 6 months, so my 2001 Lincoln Continental that I purchased in Nov. of 2018, only gets used for these 6 months. I do not drive much and put very few miles on it. Since I do not go on US 19 unless I have to, I got my complete car tuned up, it was running rough, at a car service in my area. When I went to Subaru, the guy told me there was safety issues and my brakes and steering could go out at anytime. I was scared and told him to go ahead and flush them out, like he said needed to be done, Then I was told that I needed 2 new tires, they were bad on the inside! I said no,. When I bought the car, there was no warranty, but I was assured that it was a good running car. Last year, I spent a lot of money, the alarm would not shut off, couldn't get into my car without pushing the buttons on the side, I have no air conditioning, cannot afford to get it fixed, never was told anything was wrong with the car. This year it stalled 2 times and I lost all power. Thank the Lord, I was not on a busy road. Had to get a new fuel pump, 3 days after my flush at Subaru. Car lost all power again, so I took it to my local car repair and they put the new fuel pump in. So my "free" oil change cost me $341.26,. Last year I spent a lot of money thinking everything was ok. This year, since I have been here , which was Nov. 10th, I have spent a total of $1340.87, I am a widow and when I got the car, my husband had just died, I was in need of a car. I am living on SS and my savings. I have to fix the car, so I can use it, cannot afford another car, so I am pretty much at the hands of whatever the repairman tells me. I live in a 55 and older community with 542 units and I have told many people about how I was taken advantage of. I will no longer be coming for my "free" oil change and want nothing to do with Subaru. While I was waiting, they came in and told another older woman that she too had to have new tires and she told them to put them on. I feel I have been taken advantage of from the day I bought the car. It was what I could afford and I felt good when they said the car was very safe and should last me. Shame on Subaru, I will never go back and a lot of people have voiced the same opinion when I told them what happened. More
by EARLEY83157
Employees Worked With
a woman that met me when I came in, don't know her name and the tech was Jacob Fritz. The woman said she had to talk to her supervisor, I have no idea who that was. She said she could give me some discounts.
January 16, 2020
Great customer service, friendly and knowledgeable techs. That should be enough to write, I shouldn’t have to think up 25 words to compliment the service. That should be enough to write, I shouldn’t have to think up 25 words to compliment the service. More
by Teacher928
Employees Worked With
Joe Koenn is always a pleasure to work with. , Gregg Meyer
