Subaru of Port Richey - Service Center

Purchased a 2019 accent Chris did a great job helping me getting me the most for my trade and into my new suv. This is my second purchase from Subaru New Port Richey and woul Chris did a great job helping me getting me the most for my trade and into my new suv. This is my second purchase from Subaru New Port Richey and would definitely go back for a third but thanks for all your help. More

Oil change Service was completed early, and I was confident with technicians ability. Thorough inspection as well. Waiting room was comfortable and tv not too lo Service was completed early, and I was confident with technicians ability. Thorough inspection as well. Waiting room was comfortable and tv not too loud like most places. More

Scheduled service By the book pricing. If things take less time, you’re billed the full time by the book rate regardless. Cost is not directly related to the actual By the book pricing. If things take less time, you’re billed the full time by the book rate regardless. Cost is not directly related to the actual work done. More

Dent Removal Service Had the dents removed from my car. The representative was very professional and the job was done in a timely manner. All my debts were removed. Loved Had the dents removed from my car. The representative was very professional and the job was done in a timely manner. All my debts were removed. Loved the experience and would definitely recommend going to Lokey Subaru for dent removal. More

Great So far, the Subaru dealer in Port Richey is the only dealership that doesn't pressure its clientele in to buying something you don't need. Its workers So far, the Subaru dealer in Port Richey is the only dealership that doesn't pressure its clientele in to buying something you don't need. Its workers are kind and knowledgeable and the place is clean and welcoming. More

Great place to do business with! I was out of town from Ohio and this dealership went above and beyond to help me in the situation that came up, keep up the great work and thank you a I was out of town from Ohio and this dealership went above and beyond to help me in the situation that came up, keep up the great work and thank you again! More

The engine light came on and it was taken care of Very fast always polite and Knowledgeable about my carThe engine light came on and it was taken care of. It took less than 15 minutes the dealership i Very fast always polite and Knowledgeable about my carThe engine light came on and it was taken care of. It took less than 15 minutes the dealership is always clean things to read popcorn water friendly service love that place More

Joe and Gregg do a great job!!! Joe and Gregg are fantastic. They provide excellent customer service and answer all of my questions. The keep me informed about the status of my serv Joe and Gregg are fantastic. They provide excellent customer service and answer all of my questions. The keep me informed about the status of my service. More

Horrible Experience I was only in for a simple oil change and inspection. I asked if they could vacuum the vehicle which they said they would. An hour later, they said I was only in for a simple oil change and inspection. I asked if they could vacuum the vehicle which they said they would. An hour later, they said my vehicle was ready...they forgot to vacuum (third time this happened, btw). He said if I could wait 15-20 minutes, he would have it done. An hour later, it had not even been started so I told them to just bring me my car so I could leave. As I'm leaving I noticed that the tire pressure light suddenly was on as well as the iCare disabled light. I turned around to come back and by the time I pulled back in, the tire was FLAT. Somehow/someway the tire was damaged in the side wall and could not be patched WHILE I WAS GETTING SERVICE. Joe said next to nothing, the Service Manager, Brian was condescending to both me and my husband (on the phone) and if it weren't for the young lady at the service counter (I wish I had gotten HER name but she sits two seats away from Joe) and the Sales Manager (he was very kind) inside who actually TRIED TO MAKE IT RIGHT, I don't know what I would have done. Ultimately, they had the tire replaced, vacuumed the car and said they would cancel the charge for service (a little over $25, so not much). I'm home now, but guess what? No cancellation of the charge. No credit memo. I will check back on Monday but seems like Joe and Brian might have "forgotten" this as well. The oil changes I prepaid when I bought my vehicle just are not worth the hours drive, then this kind of aggravation. Not to mention, I do NOT TRUST THEM at all anymore. They do have some nice people and I may use their sales department again, but there is no way I want to go back for service. I hope that a different Lokey dealer will honor my prepaid oil changes. More

Good but can be better Nice to have non apts. For oil changes. Waiting area is noisy and in the middle of the showroom. Would like it more like Lokey in Clearwater. Away fro Nice to have non apts. For oil changes. Waiting area is noisy and in the middle of the showroom. Would like it more like Lokey in Clearwater. Away from show room, cleaner, and more snacks chairs and tables. Also need a shuttle so while waiting can go home or to the Mall, etc. More