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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,374 Reviews

2,374 Reviews of Subaru of Port Richey - Service Center

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August 24, 2023

Always friendly and knowledgeable and gets the job done quickly. Will continue to purchase vehicles from here More

by davidhanna42020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Sebastion is our Service contact. Great Guy, always helpful and kind. Service is excellent and very professional. He has been assisting us for years. We will always return to him for More

by LAZOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Whitney
August 20, 2023

A recall on the headlight assembly was performed on my 2018 Impreza. The headlights were not properly aligned. I unfortunately discovered this on a rainy unlit road where the headlights were pointed no mo More

by stevewz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hubert
August 20, 2023

Service Technician was courteous, knowledgeable. The time for waiting was excellent and the way he explained things done to my car and what to expect in my next service appointments More

by PATRICKHERNDON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlin
August 19, 2023

We still had an instance of the black tar like substance leaking onto the door frame. Has gotten on seat belt multiple times and once on my clothing. Isn’t there something to stop this from occurring? More

by rsteffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 18, 2023

Spencer Whitney, has been great to work with on any service my car has needed. More

by william.curths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Whitney
August 17, 2023

I have nothing positive to say about this dealership. From the double teaming sales department to the less than truthful service department. Ended up having to go through Subaru USA to get satisfaction More

by plasticsguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Skelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Servedio
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Excellent Robert Besser was fast and efficient at his work. He made sure he kept us up-to-date and had us in and out of the shop in no time More

by Alexis
Recommend Dealer
Yes
Employees Worked With
Robert Besser
Aug 17, 2023 -

Alexis responded

Robert Besser was Efficient in his wok.

August 16, 2023

Service inflates the cost of 30 month recommended maintenance. $450 vs. 150. That is a practice that I detest. More

by huberbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recommend any of the people in your sales and management departments. I purchased my Subaru 30 months ago.
August 16, 2023

The service is prompt, and the waiting room is comfortable. All of my needs are met in a timely fashion. More

by roysebassham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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