Subaru of Port Richey - Service Center

Had a appointment and still had to wait was not acceptable hope next time is better acceptable hope next time is better More

Came back to get the car only one lug nut on one of the front wheels it almost fell off front wheels it almost fell off More

Second survey, did not trust everything was done. Tires were not clean, rims were not clean with glue from tire installation. Check up was incomplete. Was asked about brakes after tires were on car. Tires were not clean, rims were not clean with glue from tire installation. Check up was incomplete. Was asked about brakes after tires were on car. Just not a good feeling about anything. Dirty tires, really? They didn’t even look new. More

Visit was great and quick. Last minute change, I was running late and I called and they said ok - great Job Last minute change, I was running late and I called and they said ok - great Job More

I took my car in for a front brake job because there was a sound coming out of the front end. They put new brake pads on the front but they said the sound did not go away, so they wanted me to bring it a sound coming out of the front end. They put new brake pads on the front but they said the sound did not go away, so they wanted me to bring it in for a diagnostic which is $98. I took it to another place to have the rear brakes done. The sound still didn't go away. They searched further and found out I had a broken axle on the front. How did Subaru miss that ??? More

Jarod is an excellent employee at Subaru. He was my go-to person for my 12/14/2022 appointment for an oil change. He explains things very well and answers all questions. And he has a friendly He was my go-to person for my 12/14/2022 appointment for an oil change. He explains things very well and answers all questions. And he has a friendly demeanor too. More

The employees are friendly and professional. The waiting area is large. They have snacks and drinks while you wait. The prices for tires were great. The waiting area is large. They have snacks and drinks while you wait. The prices for tires were great. More

Very clean and friendly staff. Craig London is the best salesman we have ever had. Craig London is the best salesman we have ever had. More

They didn't pressure me into purchasing something I didn’t need. Came in for an oil change and that is exactly what they did. Very nice people, and the complementary donuts and coffee was a nice surpri didn’t need. Came in for an oil change and that is exactly what they did. Very nice people, and the complementary donuts and coffee was a nice surprise! More

Very bad service. It took 5-6visits to fix a xxxx door lock. Bad service. It took 5-6visits to fix a xxxx door lock. Bad service. More