Subaru of Port Richey - Service Center

Amazing Family oriented Awesome employees Patient Always willing to help Best dealership in town Loyal employees Patient Always willing to help Best dealership in town Loyal More

Pretty typical dealership. .. Sales team upsells a lot of unneeded extras.. the service team has failed to document work to the point I wasn't even sure I got the oil change I .. Sales team upsells a lot of unneeded extras.. the service team has failed to document work to the point I wasn't even sure I got the oil change I came in for...otherwise a pleasant experience for most visits... A nice showroom with nice amenities for waiting customers... More

Subaru of Part Richey has a convenient location, friendly and knowledgeable service advisors, and a comfortable and inviting waiting area. and knowledgeable service advisors, and a comfortable and inviting waiting area. More

It’s taking a while to get reimbursed for making a copy of the car key of the car key More

This dealership is excellent and professional and workmanship has been commendable. My glad I found it. workmanship has been commendable. My glad I found it. More

They always take great care of me when I need service. They will work with you to get the proper care your vehicle needs. Also friendly and professional. Highly recommend!! They will work with you to get the proper care your vehicle needs. Also friendly and professional. Highly recommend!! More

The service representatives are helpful and informative. All the work was done as promised. The prices are ok, but not great. All the work was done as promised. The prices are ok, but not great. More

Very quick and efficient, gives quick appointments when you call them. Very Friendly Staff on location. you call them. Very Friendly Staff on location. More

Our salesman was very professional and attentive. I purchased an extended warranty on my brand new car. I had a scheduled appointment for 10 am. Two hours later, my car was ready. I had the oil chang I purchased an extended warranty on my brand new car. I had a scheduled appointment for 10 am. Two hours later, my car was ready. I had the oil changed else’s, so why it took 2 hours for a routine maintenance check is beyond my comprehension. When the car was checked in, I asked that the computer be reset because it kept saying that it was due for an oil and oil filter change although it had been done. However, the computer was not reset. I wound up coming back to the dealership later I. The day because the computer screen froze while I was driving in an unfamiliar area. This was very inconvenient. When I returned, the service department did reset the computer (as I had asked for earlier in the day) and said the computer screen needed to be “updated “. Why couldn’t this be done when they had my car for two hours earlier in the day? Also, I asked for another car key which is supposed to be covered by the extended warranty I purchased. The person at the service desk said I would need to prepay and get reimbursed. I said that was fine but I have never been billed for the key. I don’t think she ordered it as I requested. I will be back in the Tampa area next week and will follow up on this issue. So far, I’ve been disappointed with my interactions with this dealership after taking delivery on my car. As I said, the salesman Chris B. was attentive and so was the woman who gave me an orientation to the vehicle a few days after I left. Now I’m regretting having purchased the extended warranty and service here. More

The car was serviced according to schedule. It was taken In immediately so there was a reasonable waiting time. It is good that a rear tire was replaced as it was damaged. It was taken In immediately so there was a reasonable waiting time. It is good that a rear tire was replaced as it was damaged. More