Subaru of Puyallup

Mission: Used Forester. Status: Accomplished (plus some!). I came to Subaru Puyallup on a mission to find a used Forester. It was a very busy day for the dealership, Kimberlee was the first to greet us ( my fa I came to Subaru Puyallup on a mission to find a used Forester. It was a very busy day for the dealership, Kimberlee was the first to greet us ( my father and me). I appreciated how efficient she was in showing me what was available. Not only that, she was attentive and responsive to exactly what I was looking for. Kimberlee answered all of my questions and was able to provide me with additional resources effortlessly. I ended up choosing to purchase a 2014 Subaru Forester 2.5i Limited. At the risk of sounding like a hopeless romantic about a car and the car buying experience, it all felt so fateful. The process from beginning to end went smoothly, and dare I say, it was fun! Wade with Finance was integral to the process. My prior car buying experience pales in comparison in almost every aspect ( at a completely different dealership). I left Subaru of Puyallup feeling as if I was a part of a community. I can't wait to send my family and friends there for their car purchase needs in the future. It was worth the drive, and I have a feeling it will continue to be. Thank you! More

Definitely recommend Just bought a brand new car from these guys today, found me the exact car I wanted and Carl Watts made the experience a breeze. Just bought a brand new car from these guys today, found me the exact car I wanted and Carl Watts made the experience a breeze. More

Andrew Wheeler from Subaru of Puyallup Andrew Wheeler was extremely helpful when I was purchasing my new 2017 Subaru Legacy. He was professional, personable, helpful, honest, and courteous. Andrew Wheeler was extremely helpful when I was purchasing my new 2017 Subaru Legacy. He was professional, personable, helpful, honest, and courteous. He explained all of my options to me, was very thorough, and did not pressure me at all. This vehicle was the 2nd vehicle that my family purchased through Andrew this month and my sister will be looking for another vehicle in the coming months. I would recommend Andrew to any friend or family in the future. More

Positive First Time Subaru Buying Experience After first going to two other area car dealers that weekend, we ventured out to Puyallup from Tacoma in search of a new car after contacting them onl After first going to two other area car dealers that weekend, we ventured out to Puyallup from Tacoma in search of a new car after contacting them online about a Sunday visit. After a few minutes of browsing the lot of cars, we made our way to the customer service area where we were connected with Justin. Justin was very courteous and informative about the models and assisted setting up a test drive of a Crosstrek. Justin helped us learn more about Subarus and explained small details and features that the previous car dealers skipped over. In the entire buying process, we never felt pushed or pressured, but simply informed and appreciated. We highly recommend Justin and Subaru of Puyallup! More

Subaru of Puyallup rocks! My wife and I had searched for a car for nearly 6 months and had nearly given up before we found Jerry Harris at Subaru of Puyallup. We drove over 2 h My wife and I had searched for a car for nearly 6 months and had nearly given up before we found Jerry Harris at Subaru of Puyallup. We drove over 2 hours from our home and we would drive 200 if he ever moves. Jerry is one of those people that you can trust immediately. He earns that trust by listening to you and will find you the perfect car without making you feel pressured into buying something you don't want. Many salesmen know the specs of the new cars but Jerry knew all the exaxt specs to cars that were 5 years old and conpared them to the new ones. Thats exaxtly what we needed. Thanks Jerry for being the guy we will always buy our cars from. You've earned it. More

Easy to deal with Justin did a great job in handling our purchase of a 2017 Outback. He knew all about the car and its associated technologies, was articulate in summar Justin did a great job in handling our purchase of a 2017 Outback. He knew all about the car and its associated technologies, was articulate in summarizing vehicle features and was very responsive to our desire to expedite the process. No hard sell, no BS. Thank you! More

Carly Watts is your guy! My wife and I purchased our first new car and it was a great and we have Carl Watts to thank for the wonderful experience! If you are looking for a pa My wife and I purchased our first new car and it was a great and we have Carl Watts to thank for the wonderful experience! If you are looking for a patient and knowledgable salesmen that is considerate of your needs and buying pace then he is your go to guy. We were not no stress customers but Carl lived up to their no stress motto by not begging for our sale but letting us come and go over the past 4 days, we test drove multiple vehicles over these days and never felt pressured. I actually looked at other Subaru dealerships over these days and came back to Subaru of Puyallup because of Carl. My wife and I are extremely excited and pleased with our purchase More

First brand new car I am 54 years old and this is the first brand new car I have ever bought. Justin Peoples went above and beyond to make this sale happen. He was awes I am 54 years old and this is the first brand new car I have ever bought. Justin Peoples went above and beyond to make this sale happen. He was awesome. I love my new car More

Love, Love and Love! Dave Warmack is exceptional! This is my SECOND Subaru purchase from not only this dealership but from Dave. My Outback is simply awesome but what m Dave Warmack is exceptional! This is my SECOND Subaru purchase from not only this dealership but from Dave. My Outback is simply awesome but what made it even more awesome was the time Dave took to go over all of the features with me. I'm thrilled with the entire experience. Thank you again! More

Disappointed first time Subaru owner Very disappointed by the service we had with Subaru of Puyallup. We took our car in for a 12000 mile oil change and to check to see why every now and Very disappointed by the service we had with Subaru of Puyallup. We took our car in for a 12000 mile oil change and to check to see why every now and then we have a rough idle. The service manager (Andrew Morrison) called us to tell us that he couldn't check the rough idle without paying a fee as it is not covered by the warranty. He then assumed/said that it was the gas we used. We put fuel for 2 of our diesel car and truck and unleaded gas in 3 of our automobiles at the same station all the time which is a high fuel turn over Shell station. This is our first Subaru and was extremely happy with it until now. What is the use of a factory car warranty when Subaru Puyallup charges us to look at a problem that we are having? We were thinking about purchasing another Subaru as we are getting rid of our Jetta Sportwagen diesel via a buyback program. Now we totally lost confidence with Subaru as we don't like to be charged with every problem that we encounter. More