Subaru of Puyallup

Amazing experience, thanks Justin and Subaru of Puyallup When we settled on buying a new Subaru we went to Subaru of Puyallup. Justin helped us and he definitely extended Subaru of Puyallup's reputation for When we settled on buying a new Subaru we went to Subaru of Puyallup. Justin helped us and he definitely extended Subaru of Puyallup's reputation for being a no hassle, stress free experience. Though we had a good idea of what we wanted, Justin was able to share his vast knowledge on every vehicle on the lot. He answered every question we had and helped to solidify our choice. In the end Justin's knowledge and patience as we asked questions made this the best car buying experience we have ever had. Not only would we come back to Justin at Subaru of Puyallup, but we would even consider buying another Subaru because of our experience. Thanks to Justin and all the team at Subaru of Puyallup for a great experience. More

Anything BUT Stress-Free I originally wrote a review of this dealership on what I thought was their Facebook page. After a little digging, I realized they have a different Fac I originally wrote a review of this dealership on what I thought was their Facebook page. After a little digging, I realized they have a different Facebook page, one they probably created to hide the original one with all the bad reviews. Here is my review with an update: I recently purchased a new Outback from Subaru of Puyallup and it was anything but stress free! The salesman made multiple promises that he couldn't keep. After the purchase papers were signed, they inform us that the car only comes with one key (but we can buy one for a couple hundred dollars!) and that we should add on $2500 of additional options. The car was sold with a security system, but after I signed papers, they let me know that it is only on the driver door and I have to pay extra for the other doors. This was my first time buying a car and I believe they took full advantage. We were promised a loaner car while they put the tint on the car and put a security system on all four doors (which we were told would take a couple hours max), which I confirmed with customer service when I scheduled the appointment. When my fiancé showed up for the appointment, they informed him that it would take all day and there is no loaner car. They had to rent a car from Enterprise and required our debit card to rent it, even though they "promised" to pay for it. If I had known everything they told me was a lie, I would have taken my business elsewhere. Update: my car was totaled in an accident two weeks from the date of purchase. The additional warranty that we purchased did not cover anything, which is fine because my insurance took care of it, but what is most concerning is the way we were sold the additional warranty. The Business Manager, when explaining the coverage, said this policy would replace our car with a brand new car with 0 miles if the car was stolen or totaled. Great deal, right?! Wrong. What she SHOULD have said was that the car would be replaced if it was stolen and not recovered or stolen and totaled. It is this sort of deceitful language and shady business practices that give car dealerships a bad reputation and it is the main reason I will not be returning to Subaru of Puyallup to purchase a new Subaru. More

This place is MAGIC!!!!! No stress means no stress here. Bought my wife a new 2016 Outback Premier from Kimberlee McPherson and will buy our next car from her again when its No stress means no stress here. Bought my wife a new 2016 Outback Premier from Kimberlee McPherson and will buy our next car from her again when its time to get rid of my truck. She knew practically everything about the Subaru's and didn't once pressure or lie to us to make the deal. She worked extra hard to get us what we wanted at the payment we wanted. Hands down, the best salesperson I have ever had the privilege to work with. Thanks Kimberlee, we love our new car!!! More

Just a great dealership Heather Davis, Gets a huge “Thank You” from me on her no pressure, pleasant attitude and great customer care as she assisted me with the purchase of Heather Davis, Gets a huge “Thank You” from me on her no pressure, pleasant attitude and great customer care as she assisted me with the purchase of my new 2016 Subaru WRX STI on 19 December 2015. Thank you Heather and Subaru of Puyallup for making my new purchase so pleasant and rewarding with my STI. Heather took great care of me and spent the time when she walked me through delivery inspection of my new STI, she made sure all question was answered to my satisfaction. As a customer, I take first impressions very seriously, and I had first visited an Subaru dealership in Tacoma they were not very customer caring which caused me to only leave. I went to Subaru of Puyallup and I must say Heather and Subaru of Puyallup exceeded my expectations of how a customer should be care for. Great job, Heather Davis and Subaru of Puyallup! More

Kirk grasped what I was looking for in my car search I went to one dealership and said I was looking for a car that was safe and provided visibility - by their response, I could tell they didn't get what I went to one dealership and said I was looking for a car that was safe and provided visibility - by their response, I could tell they didn't get what I was looking for . We promptly left and went to Subaru of Puyallup. What prompted me to do business with Kirk was his immediate understanding of my criteria of visibility - it's so refreshing to be understood and not have to explain what I want in detail. He pointed out a couple of cars he thought would meet this criteria. The second car I sat in felt right so we took it out for a test drive. Kirk led us along the perfect scenic route to help me determine if the Crosstrek met my criteria. It was so pleasant working with Kirk, he listened and didn't offer up the sales pitches that I have come to expect when buying a car. Our time with him was more like spending time with a friend rather than the typical cars salesperson. My commute on day 1 with my "new" Subaru was everything I was looking for - I have been so nervous driving the freeway in the dark and rain - for the first time in a long time, I felt safe! More

I love my new Forester I want you think Heather Davis and Subaru of Puyallup for the excellent customer service I have received. This was my first time buying a car and no I want you think Heather Davis and Subaru of Puyallup for the excellent customer service I have received. This was my first time buying a car and not feeling pressured. Thank you More

Mike Canfeild made it stress-free! My boyfriend and I went into this dealership just getting an oil change for his car and ended up buying a car while waiting! Mike was very helpful and My boyfriend and I went into this dealership just getting an oil change for his car and ended up buying a car while waiting! Mike was very helpful and truely didn't pressure us into anything. I told him vaguely what kind of car I was looking for and he picked out the perfect car. We only test drove the one car and I was in love! Best purchase of my life, and the price was unbeatable. I will be back to this dealership for my next car purchase! Thank you Mike Canfeild! More

Jerry is the man! This has been my second car purchase and I couldn't have gone on a better route like I did with Jerry in puyallup. SUPER friendly, very informative, a This has been my second car purchase and I couldn't have gone on a better route like I did with Jerry in puyallup. SUPER friendly, very informative, attentive with your needs and makes you feel great about your decision. If your looking for one place to roll out on a hot ride, look no further puyallup subaru is the place to be!! More

Great experience with Kimberlee! I had a great experience buying my new car from Puyallup Subaru. Thank you Kimberlee for making it such an enjoyable and easy experience. I love my ne I had a great experience buying my new car from Puyallup Subaru. Thank you Kimberlee for making it such an enjoyable and easy experience. I love my new Forester! Thanks again! We will definitely be back for any future purchases. More