Subaru of Spokane

No hassle, very thoroughly explained all the details and made my wife feel comfortable with buying her first new car. No back and fourth xx to the "managers" great overall experience! made my wife feel comfortable with buying her first new car. No back and fourth xx to the "managers" great overall experience! More

We were in the market for a used Subaru and when the Forester showed up online, Josh was quick to respond to our request for an appointment. I was able to test drive the car that same afternoon and my h Forester showed up online, Josh was quick to respond to our request for an appointment. I was able to test drive the car that same afternoon and my husband and I completed the purchase all in less than a few hours. Loved the relaxed yet professional dealership environment...will definitely be back to buy another! Thanks Josh! More

I cannot express what an amazing experience I had with this dealership. I spent a large amount of time researching the exact Subaru I wanted to get and Subaru of Spokane seemed to be the only dealer who t this dealership. I spent a large amount of time researching the exact Subaru I wanted to get and Subaru of Spokane seemed to be the only dealer who took me seriously. Buying a new car can be a stressful process and I explained to them before I came in what my specific concerns were. Mike Doak took everything I said to heart and handled all my concerns in a professional and courteous manner that I did not get from other dealerships. I got a new vehicle at a great price and also have made up my mind that I will come back for service in the future even though they are not the closest Subaru dealer to me. Subaru of Spokane gained a customer for life by doing the right thing the first time. I will not let any of my friends and family go anywhere else if shopping for a Subaru. More

Great first dealership experience! I would recommend this honest service to anyone looking to buy a new or used vehicle. Thanks Spokane Subaru and Mike! honest service to anyone looking to buy a new or used vehicle. Thanks Spokane Subaru and Mike! More

I worked with Dustin and Bill Keenan on the purchase of my new Subaru. They both were very thorough in finding a car that met my needs as a person with disabilities,showing me my car, going over any questi my new Subaru. They both were very thorough in finding a car that met my needs as a person with disabilities,showing me my car, going over any questions that I had, and getting the deal finalized. I trust that this will be a great continuing relationship in the future. More

Eric was great at working with us on our terms. He made the car buying experience very straight forward, and answered any questions we had. We also have to thank Steve who helped us out on the day before. the car buying experience very straight forward, and answered any questions we had. We also have to thank Steve who helped us out on the day before. More

The whole experience was very pleasant. Our salesman was friendly and very funny. He was knowledgable and was able to answer all our questions. Definitely one the easiest transactions we've had at a car dea friendly and very funny. He was knowledgable and was able to answer all our questions. Definitely one the easiest transactions we've had at a car dealership. More

Joseph Allen has made looking for a car less scary and less of a hassel. He seems to understand every concern I have with buying a car and I feel more at ease with buying one after talking with him. I wil less of a hassel. He seems to understand every concern I have with buying a car and I feel more at ease with buying one after talking with him. I will definitely go to him when im ready to get a car and will strongly recommend him to anyone I know looking for a car. Wonderful customer service!! More

Called in to discuss what kind of inventory Subaru of Spokane had on used Forester's as this is what my mother in law, Royce, was looking for. Craig Mesenbrink answered the call and talked to me about s Spokane had on used Forester's as this is what my mother in law, Royce, was looking for. Craig Mesenbrink answered the call and talked to me about several different options that they had in stock and even explained how the certified warranty would work if we purchased a certified car,(this is what I was leaning towards for the in laws). We came in on Saturday and Craig showed us several different Foresters that could work, and Royce choose the red one. After test driving the red one, only Royce liked the color, we came inside their show room were I noticed that for a little more they could get into a brand new one. Craig stated that they had a 2012 model year close out on the Forester's and could make us a great deal on the car with little haggling. By my surprise, and I used to sell cars, they gave Royce and Jim a great price on the new car and a more than fair value on the trade in. Way different they what I was used to in the past. Craig finished up all the paperwork and then we went into the finance office with Tyler, who was professional with presenting the extra options. After finishing Craig went over the entire car with us and made sure that we knew how to use every option on the car before we left. He did not rush and went over some items more than once until we understood it. If anyone is looking for a new car, they need to go see Subaru of Spokane, especially Craig. For a simple, straight-forward, easy process, this is your man! More

Drew went out of his way to answer all our questions. He went over our new car from front to back, explaining all the controls and various systems. He was always friendly and patient. We would not hestitat went over our new car from front to back, explaining all the controls and various systems. He was always friendly and patient. We would not hestitate to recommend him to anyone looking for a new car. More