Subaru of Troy

Jeff and Bob = Carbone Supermen! Purchased my Subaru Outback here, and the salesman, Jeff, went ABOVE & BEYOND in helping me to complete the paperwork and get me into my brand-new car Purchased my Subaru Outback here, and the salesman, Jeff, went ABOVE & BEYOND in helping me to complete the paperwork and get me into my brand-new car! Brought my car in for service the other day. Jeff was around so I touched base about trading my car in, to have a lower monthly payment. Again, Jeff was highly attentive and was super helpful (even squeezing me in between other customers) in gathering information. Bob (I think!) in Service was also super helpful and communicative. He offered suggestions and advice for breaking down a large ($700+) service payment down into more manageable chunks. I would highly recommend this dealership to others! More

In and out in 30 min. Spoke with salesman at this time also. Absolutely love the drive in for service . Keeps things moving along, at least it appears that way, to the customer. Would recommend this to any serv Absolutely love the drive in for service . Keeps things moving along, at least it appears that way, to the customer. Would recommend this to any service system. More

As a first time buyer at this dealership, it was a great ex. As I arrived ,mid day, I was greeted by the first salesman that I saw,Sohail William. He asked questions to understand what I needed and took me to th As I arrived ,mid day, I was greeted by the first salesman that I saw,Sohail William. He asked questions to understand what I needed and took me to the lot to look at in stock vehicles and we found one that fit my needs. I made an offer of what I was willing to pay and they agreed. We bought the car that day and picked it up the next day. More

Prompt service I came in for warranty work and brakes. They were prompt in getting to my car and thorough in their communication. I felt they were honest with me ab I came in for warranty work and brakes. They were prompt in getting to my car and thorough in their communication. I felt they were honest with me about what really needed to be done and were polite as well. I was able to drop off and pick up my car at my convenience, also. More

Easy, fast purchase with trade-in We wanted to drive in (at lunch time) with an old car and drive out that same afternoon with a new car, and we did. Jimmer was very helpful with findi We wanted to drive in (at lunch time) with an old car and drive out that same afternoon with a new car, and we did. Jimmer was very helpful with finding suitable in-stock cars, test drives, etc., and made the whole process very smooth. We think we got a fair deal on the price and trade-in, and we love the car. More

Exceptional Came into the dealership and was expecting to see Allison. While waiting for Allison, "Doc" walked by and smiled and said a few words. Long story shor Came into the dealership and was expecting to see Allison. While waiting for Allison, "Doc" walked by and smiled and said a few words. Long story short, Allison was busy and I asked if I could talk to "Doc" who seemed cheery and friendly. Got together with Doc and because of his knowledge of the vehicles, AND HIS PATIENCE, after many hours of vacillation, I drove home in my brand new Subaru Legacy and haven't stopped loving it since! Doc is an exceptional salesperson - no pressure but gets the job done. More

Carbone is the best without a question! Sales staff was great facility is top notch. Side not dealership could use a beer vending machine for long waits! without a question! Sales staff was great facility is top notch. Side not dealership could use a beer vending machine for long waits! More